Around january i noticed my sim became inactive suddenly.the next day i
went to a local o2 store and had a sim card swap. i was told they can
take up to 24hours.it did not work. i returned again to have another sim
card swap. same again.during this t...
My Dad is abroad and has asked me to help. He has no signal and when he
tries to speak to o2 online they say he needs a security code that’s
been texted to him but he can’t receive the text because of the signal
so has asked me to help him sort it. C...
When I turn off my WiFi my 4g isn't working! I've restarted my phone and
checked that the mobile data is on.Can you help me with this? Also, is
there a number I can call to talk to someone over the phone?
I am told that I can use by pay monthly UK plan in Greece. However, It
does not let me access mobile data. Has others experienced something
similar and what is the solution. Thanks.
Got the phone from a friend and is sim locked. They went to a store
before giving it to me where they were told it was sim unlocked. I tried
putting another sim in and it’s not working and says it is locked.They
have disconnected the phone from their...
Hi, I received my new phone and Sim recently. I have no service on my
old device so i am unable to make calls or receive texts so i am unable
to ring 202 or receive texts from O2 to verify my account details to
make the Sim swap. what do i do? I have...
Hi. For the last month or so I've not been able to get good signal for
my mobile Internet. I've been stuck on H and not being able to get 4G/5G
in two different cities. What could be the problem/solution to this? TIA
I have finished paying my device about a year ago and now on holiday in
Ghana , West of Africa. Tried putting a new SIM card but it does not
allow since my phone is unlock. Needs an urgent help to get this issue
resolved.
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