Volt not enabled

[Mickeyboy71]

“I’m a Virgin Media + O2 customer, Volt double data hasn’t applied despite several calls. Can a Forum Advisor check my account and escalate a Volt activation ticket?”

[madasaf1sh]

@Mickeyboy71 

This is a customer to customer community, and no one has access to your account. 

The best way to sort volt issues is to contact both o2 and Virgin via Social Media and ask them to start the process.  They will ask for your account numbers etc (You can use Facebook or Instagram)
Guide: How to find help & contact O2 

[pgn]

Has the 14-day implementation window passed, @Mickeyboy71  ?

Bigger benefits - Volt has the Forum's latest info on Volt.

Good luck!