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Data not working in Italy

HiyaMy iPhone 11 is not working when roaming in Italy. It briefly connects to a network and I have full bars but it doesn’t connect to 4G, it just goes to E. Then the bars fall completely flat. This happens wherever I am, even though my uncle is on O...

Allahnah by • Level 1: Joiner
  • 5189 Views
  • 12 replies
  • 0 kudos

Resolved! Phone not working

Ive had my Sony experia for a couple of weeks and yesterday, I went to get it from the charger and it wouldn't switch on properly. It just had a pale grey screen with 3 dots moving across it. I tried to reset it by pressing and holding volume down an...

SophieG by • Level 1: Joiner
  • 374 Views
  • 1 replies
  • 0 kudos

Resolved! Use abroad or overseas spain

Any idea why my phone is t working in Spain. I received a message saying all good roam like you woul

Scott1908 by • Level 1: Joiner
  • 917 Views
  • 3 replies
  • 0 kudos

Upgrade software

The latest software update on my phone is unable to do so because phone does not have enough free storage space. I don’t have any downloads of anything ?

Gm367 by • Level 1: Joiner
  • 734 Views
  • 3 replies
  • 0 kudos

Galaxy watch 4 - mobile network not available

I've just added my smart watch to my pay monthly account.I have successfully tested a call to a landline and to a mobile on the three network but when I try to dial a number on talkmobile I get "mobile network not available".If I dial the same number...

PTC63 by • Level 1: Joiner
  • 731 Views
  • 2 replies
  • 0 kudos

O2 Bill

Hello, I have paid my airtime bill as well as my device plan bill, the device plan bill shows that it’s been paid, but the airtime bill still says overdue. although the money came out of my account for both payments. i’m confused and don’t want my da...

starspark by • Level 1: Joiner
  • 453 Views
  • 2 replies
  • 0 kudos

Receiving texts

Hello, today I got my new phone and sim. My number has been transferred over but I’m having difficulty receiving verification texts from Santander, Apple Pay and Tesco. What would be the reason for this as I requested these at about 3:30 today and ke...

Saskia12 by • Level 1: Joiner
  • 2897 Views
  • 14 replies
  • 0 kudos

Suspect split port

Hello, really need some help!My porting was done yesterday from 3 to O2.....the ported number seems to be only partially transferred as I can place calls ok but cannot recieve calls outside of O2 network. Also I do not recieve any sms messages. Howev...

Tricky1 by • Level 1: Joiner
  • 1431 Views
  • 6 replies
  • 0 kudos

Resolved! Google Pixel 6- how do I claim my Asus chromebook

I have just received my new phone (in record time!) And have a blue leaflet saying I can claim a Asus chromebook but it doesn't actually tell me how to claim it- does anyone know how I do it? I can see similar searches for a Samsung Chromebook but no...

Resolved! Changing tarriffs

I got a pay as you go SIM to get 25gb roaming abroad. I am now abroad in Europe and it seems I was wrong. To get my 25gb roaming allowance bundle I have to have a contract right? I can't even change tarrifs to do this, even if this is the correct thi...

Dibbdobb by • Level 1: Joiner
  • 364 Views
  • 1 replies
  • 0 kudos
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