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International e sim overseas

Has anyone purchased an e sim overseas to make local calls there eg grab? Going to Vietnam & Cambodia in a few weeks. Want to get an e sim for my new phone (new to O2 also) so that I can make local calls whilst there, and not have to use my U.K. sim....

Resolved! Being ripped off after 20 yrs..?

My device payment plan has finished, but my monthly bill is just the same....? Should I change to SIM only?

Resolved! Sudden use of data in a day

I have only been accessing email and news feed data today yet I appear to have used 80% of my data allocation. Why? Can I found out how?

Resolved! Trying to log into app

Trying to log into app after 48 hours and still doesn’t work

Poor signal strength

We have very poor signal strength in this location ([Removed]) usually 1 bar or no signal, on 3 mobile phones, this is extremely frustrating, when making calls the call constantly drops out and more often than not we have to switch to land line, chec...

Resolved! Getting my new o2number changed to old sky number

I’m new to O2 and sent them my PAC code. How do I now get my new number changed to my old sky number? Please help.

Resolved! New sim no data

My phone was stolen nearly a week ago so it was blocked and so was the sim. Got a new phone this week and the new sim arrived yesterday. Blocks removed. Everything works fine other than the data. Rang o2 customer service who said to reset my phone, t...

Unable to receive OTPs

I have read posts about this before but have yet to find a solution. Since moving from EE to O2 and porting my number I am unable to receive One Time Passcodes e.g from bank etc. As you can imagine this is very frustrating. I rang O2 support today. W...

Resolved! Can send mms

Hi. I am new to O2 and I have ported my number over but can't send or receive mms or picture messages

SP code

Hello, I am trying to use an o2 sim in an old Doro phone which was previously used for an o2 sim but it is asking for a SP code -why is this? And where would I get one? Thanks

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