Get tech support for your O2 issues

Resolved! SIM card inactivated

Hi all, I have requested a new sim card which hasn’t arrived yet. O2 keep inactivating my current SIM card which means I have no signal. I can’t get through to anyone today and have had to call everyday for the past 3 days to get signal back. Can som...

360 eSIM yet - desperate!

I tried to port my eIM to my new iPhone last week. I was immediately disconnected but no eSIM - having gone to a store and spoken to customer services, I was told that 360 customers could not be issued eSIMs due to a technical fault which had been go...

error code 14

I have had to reset my daughter's watch and re-pair it, but now I just get error code 14 when I try to set up the mobile data again. How do I sort this please?

Resolved! Bolt on

Why can I not access data bolt on bought last week till 14 th Feb ?

Resolved! No service in Bracknell

It has been out since yesterday but no reports on when the mast issue will be fixed. Any one have information.

Resolved! I can’t turn safe search off and I get an error message on most websites on safari

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Resolved! lost phone need my old sim to reactivate iCloud

hi there I've recently lost my iPhone and unable to access my iCloud due to my number being connected to it is there a way how i can get my sim number back

Can i upgrade my partners phone online?the payments for both contracts leave the same account

Hi,can i upgrade my partners phone online?

Resolved! Problems logging in

02 has two accounts associated with my phone number. I think this gives me problems logging in. I can usually work round this. However I’m currently trying to attach Apple Watch to my phone and can’t log in to 02 from the Apple Watch app.

Resolved! Network issue

The network bar on my phone shows I have good network coverage, however, I have been unable to make calls with my phone and my internet has stopped working. I receive calls but I can't make outgoing call. I need help urgently

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