Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
How do a find out if a have insurance on my device
My signal is very bad and has been since I upgraded. Have check the area every month and it’s still not been fix. I’m paying for an iPhone13 and I would expect to have more then 2 bars of signal.
i have a 10£ cap but it seems that it isn’t working!?i am nowhere near the limit
HiI have a samsung A52, l had an update on the 6/02 and now i cannot access audio ( sounds like a dalek and broken up) on my 4 outside cameras? . Permission is switched on, everything was fine until then. l have tried the microphone on other apps and...
I’ve had not connection for 2 days now I was told to turn my phone off and back on again I’ve done that still not able to make a call not even to o2 and nobody will talk to me on this stupid messaging service o2 has I’ve been messaging all morning an...
Hi I dropped my phone in the bath I'm wondering if you would be able to repair it or send one out which is the same as I'm still paying for the phone
I am in Greece and have an SE which I use with dual sim (Greek) and e sim (UK) it has been working no problem but now has no network coverage all settings have been checked and cannot see the problem
Hi I recently moved to xxxx xxx and in my home I have no network coverage, so am unable to access the internet or send/receive calls/text messages. I have broadband so have enabled wifi-calling which has helped part of the issue, but currently there ...
my sony xperia 10 iii has turned it self on and will not turn back on and will not charge
I have upgraded to the iPhone 12 and my new sim hasn’t started working yet, I have no signal and I can’t call or text anyone
