Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Sigh, me too…. Not receiving some of my SMS text messages after porting number over.

Hi all, I’ve just returned to O2 after being away awhile. I was previously with Sky Mobile and have just ported my number over, now have a monthly contract with o2 for the new Pixel 7.Its been a full week now, and although some text messages can be s...

Resolved! Stolen phone

Hello. Yesterday some guys stole my phone with my o2 SIM card and they are trying to use it. Please block my SIM card. Number is [Personal details removed]

Krasimir by Level 1: Joiner
  • 444 Views
  • 2 replies
  • 0 kudos

Resolved! Leaving o2

Hi, I have requested a PAC code but have not received this yet, how long does it take to receive a PAC code?

Get STAC without a phone number

Hi, I've got a very old iPhone, the number has been ported to another network.So I have a phone without a phone number and so, unable to make and receive calls.I have the IMEI number for the phone, and have tried to speak to O2, but strangely enough,...

Boston, MA no cell service being picked up

Hi, we arrived in Boston last night, I cannot get access to any cell service, not at the airport and not in the city. I had no issues in Toronto a couple of months ago, and in running a 4g phone. Any thoughts?

Lemmeatem by Level 1: Joiner
  • 313 Views
  • 2 replies
  • 0 kudos

Resolved! Home wifi coverage

Hello, I have 400mb broadband but the coverage in my home is very poor. How do you apply for additional wifi units? Please help

PaulT01 by Level 1: Joiner
  • 428 Views
  • 3 replies
  • 0 kudos

Resolved! Mobile Account Manager – My O2 - can't install it.

So I have been using the My 02 app for ages and yesterday as I started it a message popped up regarding the app being out of date and I needed to update it, so I clicked on the update and it went to the google play store but no app there for updating...

DarrenMK by Level 1: Joiner
  • 689 Views
  • 3 replies
  • 0 kudos

Resolved! Erase temp number in Apple id

Hi everyone, I hope someone can help please?I've just ported my number over from ee but I had been using the temporary number that came with the SIM card which was linked to my apple I'd, messenger etc. Now my old number has been ported over the temp...

Nottslad by Level 1: Joiner
  • 1682 Views
  • 8 replies
  • 0 kudos

Poor network

Network issues again for over two weeks ,its not my phone or sim and my wifes also having the same issues with 02

Rm15 by Level 1: Joiner
  • 354 Views
  • 1 replies
  • 0 kudos