Hi,I recently joined o2 and asked for my old number of 22 years to be ported over using my previous providers pac code. It’s been 3 days and the number still hasn’t ported over despite my old sim being disconnected and the old number now going straig...
Hi,I'm in the process of trying to port my old number from Three. I was told this would happen yesterday and customer services told me it was all in hand. The number I want to keep has been going direct to O2 voicemail since yesterday lunchtime but h...
hi guys, I’m wondering if you can help me with something I have just received my new Sim card but I need to make sure that my number is transferred. I have my PAC code but what I want to know is is there a way to give you guys my PAC code before the ...
Already missed one appointment with cardiology. Now have to wait weeks for another, knowing that this will not work either. Help please! Richard
Terrible how my previous texts get incorporated into the new text messages. Gets people into illegal complications. It’s not my iPhone and usually happens when I text another O2 user. highly embarrassing in this day and age that the tech devs don’t g...
I recently got a new phone and have moved from EE to O2 and transfered my number over. My phone number changed to my new phone yesterday however I am experiencing problems with my network connections and I'm finding when not on the WiFi I am only get...
Hi,I've just upgraded my phone to the 14. I paired my Apple series 8 watch but it wont let me connect the mobile service step. It keeps coming up with error, code 14. I've got all the latest software updates on both items. Have turned both devices of...
hi im still paying off my contract 02 phone samsung s21 - but am wanting to use another sim in that device as i have a new phone. I did a factory reset on the s21 (which im still in contract to o2 with) then put in the giffgaff sim and get the error ...
Hi. I have a problem. I ported my number from Vodafone to O2 and realised last week that no texts or calls from non-O2 numbers were getting through. I can’t send any texts either. I’ve spoken to customer services on the phone and the app a total of 1...
I just received a message on my phone "O2 have turned off 4G calls on your account? Any ideas what might be going on... Thanks.
