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O2 Referral & Mobile Phones Direct

I know, probably not the place for assistance, but trying all angles. Long story short, purchased a phone via mobile phones direct on an O2 contract, order went through ok. Next day received an email asking me to speak to O2 referrals on the phone an...

IP wrong location

Hi there, I’ve looked online for answers for sometime now but still don’t know why this is happening when I am using mobile data. When I set location services and precise location to on and take off hide my IP from trackers in safari settings and all...

ESIM not able to get one due to ongoing network or internal systems fault

Hi Is there any news regarding obtaining an ESIM?I have taken out a new contract with O2 and require an ESIM however i tried customer service and they couldn't sort so was told to go into a shop and they could not sort it either, telling me the syste...

Not receiving text messages

I’m not receiving text messages from some numbers?

Can't send text message keep getting error code 42

Keep getting error code 42 when I try to send text message

Not able to hear people talking

I am unable to hear people talking on my phone

Resolved! calls from europe

Hi i have recently went to india and my data didnt work. I thought i have an international tarif that covers most of the countries?

Resolved! No Network in my Area

This is day 4 of having network issues in my area after supposed mast upgrades on Monday (20/03/23). I know for a fact that it is just the area that I live in as when I travel out of the area my network starts working again. This is unacceptable as I...

apple watch failing to activate tariff

Hello, I've seen a number of threads here regarding difficulty to activate the tariff for an apple watch. I'm not sure what the accepted solution is and didn't want to just reply to an existing thread. I tried setting up the apple watch on Friday mor...

Dropping 4g

Hi so my 4g keeps dropping when im not connect to wifi it either comes up with 5g 4g or Hplus any one got any idea why this is happening thanks

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