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Resolved! Activation Notifications

Hi. I am not receiving activation notifaction codes. They do sometimes arrive 12 hours later. I've checked my settings for blocking, they seem fine. I've done everything like put my phone in airplane mode, restarting it etc. But I can't activate my b...

robolly by • Level 1: Joiner
  • 531 Views
  • 1 replies
  • 0 kudos

Resolved! O2 app not working

I can't log into my o2 app. It says that it is not available to me. Thanks

G36 by • Level 1: Joiner
  • 732 Views
  • 1 replies
  • 0 kudos

Resolved! Wifi Extra for devices other than smartphones

Hey folks - I used to be able to use the Wifi underground with a number of devices (tablets and more importantly, laptops) by entering my O2 number on the challenge screen once connected to the old Virgin Media service. With Wifi Extra now being the ...

GeorgeK by • Level 1: Joiner
  • 1425 Views
  • 3 replies
  • 0 kudos

Resolved! SIM card has just stopped?

all I am getting is No SIM. I took the card out and re-inserted and seemed to work for about 10 seconds?

Baggles27 by • Level 1: Joiner
  • 491 Views
  • 1 replies
  • 0 kudos

Resolved! Sim cards

I have an o2 sim and will be upgrading to another sim but I have balance on my old sim can I transfer the money from my old sim to the new one

Resolved! Reset Phone

Hi I have a Samsung S8 mobile. I have done a hard reset to it as I am going to sell it. It is locked to 02.Does this mean that the phone is still locked to 02 and would it be classified as unlocked ?

Poor Signal

For some time I have next to no mobile signal in my office based at M27 8WA.This is extremely frustrating as I am missing extremely important business calls and calls from the doctors.Can you please assist?

GWMF by • Level 1: Joiner
  • 629 Views
  • 2 replies
  • 0 kudos

iMessage and FaceTime Activation failure after port

Hi! Moved from EE to O2 and slightly regretting it. Number seems to have been successfully ported from EE. iMessage and FaceTime are returning 'activation unsuccessful' messages. Restarting phone, resetting network settings, etc have no effect. Not a...

MacAlex by • Level 1: Joiner
  • 995 Views
  • 2 replies
  • 0 kudos

Resolved! Galaxy watch 4 sim not provisioned for voice calls

So...I got a galaxy watch 4 last weekBattery life was only lasting about 3 hours contacted O2.They sent a new watch out great, I didn't keep hold of my esim card, I couldn't find it.The new watch didn't come with an esim.Rang O2, they sent one out, g...

ryanken92 by • Level 1: Joiner
  • 1181 Views
  • 1 replies
  • 0 kudos

Resolved! Switching to 92

How will I know if my switch is complete after submitting my PAC

Walex by • Level 1: Joiner
  • 629 Views
  • 1 replies
  • 0 kudos
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