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Resolved! Samsung Galaxy Buds2 Pro

Did anyone manage to claim the Samsung Galaxy Buds2 Pro after buying the Samsung Galaxy S23 Ultra and receiving the voucher code via SMS? I'm still getting the message "This code is invalid".

Bogdan74 by Level 1: Joiner
  • 836 Views
  • 3 replies
  • 0 kudos

Resolved! I'd fraud check failed

So I'm trying to access my agreement when at the final stages in my O2 to get my upgrade and when I click agreement I get a message saying sorry something went wrong, and at the top of agreement button it says I'd fraud check failed

Resolved! Remove iPhone from O2 (Jailbreak)

Hi I wish to use my old iPhone on a different network but it is still connected to o2. How can I detach the phone from o2

Phill28 by Level 1: Joiner
  • 557 Views
  • 1 replies
  • 0 kudos

Disconnect and Reconnect to resolve Unknown Caller Issue?

As I'm one of many experiencing this issue of Unknown Caller appearing on incoming calls, since moving from 4G to 5G SIM and from iPhone XS to iPhone 14 Pro, would a disconnect and reconnect of my number on the network resolve the issue? Asking aroun...

Kosmos5457 by Level 2: Apprentice
  • 1108 Views
  • 4 replies
  • 0 kudos

Resolved! Changing phone number for log in security code

I have 2 phone numbers on my account (I have recently been transferred from Virgin Mobile) and the MyO2 login insists on sending the SMS with the security code to my Wife's phone and not my phone even though I have changed my contact preferences to m...

MikeF1 by Level 1: Joiner
  • 841 Views
  • 1 replies
  • 0 kudos

Resolved! No data connection

Helloi have a problem with the data connection on my sim.i had an iPhone with an eSIM, i bought a Sony phone so went back to a physical sim. Set up Sony, sim fine. Going outside i had no mobile data connection. Rang o2, still the same. Went into stor...

Janwwms by Level 1: Joiner
  • 532 Views
  • 1 replies
  • 0 kudos

Resolved! No internet on data

I have got a new sim topped it up with £10 and on my app it shows that I have 7 gb but the internet is not working

Resolved! account holder

how do i change the account holder of my account 

apple watch yet again

every time i go out with out my phone within moving to another region apple watch disconnects just like the other clients 02 has , can some one tell me how to have this fixed , its not an apple fault as watch been checked. i read that if you remove t...