Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi there, my network connection has been terrible where I live for about a week now, not receiving texts, struggling to connect calls and cannot use my data at all. Just wondering if anyone can help? My postcode is CB248rs thanks
How do I get my PAC CODE?
Hi all, I’ve just returned to O2 after being away awhile. I was previously with Sky Mobile and have just ported my number over, now have a monthly contract with o2 for the new Pixel 7.Its been a full week now, and although some text messages can be s...
Hello. Yesterday some guys stole my phone with my o2 SIM card and they are trying to use it. Please block my SIM card. Number is [Personal details removed]
When I took out my o2 monthly, I clearly stated that I was born in 1962. despite that I have been restricted to age 4 + years old. I have tried to varify my age as requested in my o2 account. It requires me to fill in my o2 mobile number , sends me a...
Hi, I have requested a PAC code but have not received this yet, how long does it take to receive a PAC code?
Hi, I've got a very old iPhone, the number has been ported to another network.So I have a phone without a phone number and so, unable to make and receive calls.I have the IMEI number for the phone, and have tried to speak to O2, but strangely enough,...
Hi, we arrived in Boston last night, I cannot get access to any cell service, not at the airport and not in the city. I had no issues in Toronto a couple of months ago, and in running a 4g phone. Any thoughts?
Hello, I have 400mb broadband but the coverage in my home is very poor. How do you apply for additional wifi units? Please help
So I have been using the My 02 app for ages and yesterday as I started it a message popped up regarding the app being out of date and I needed to update it, so I clicked on the update and it went to the google play store but no app there for updating...
