I have been scammed

[Le42a]

How do I contact O2 to stop a DPD delivery  today DPD can't stop it without O 2 contacting them. It has been ordered on my account and my billing address has been changed and I can't change it. I have reported to fraud in O 2 but the phone is being delivered today

[Bambino · Accepted solution]

@Le42a 

If you’ve been the victim of fraud there are things you can do:
Contact your bank if you think you have given out financial information. They can help protect your account and stop transactions.
Contact Action Fraud on 0300 123 2040.
Call your Virgin Media or O2 customer services number if you think somebody’s taken out a contract using your details.
Virgin Media customers can phone 150 from their landline or 0345 454 1111 from any other phone.
O2 customers can call 202 from their O2 phone or 0344 809 0202 from any other phone.

There are also these links to look at:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages
https://www.actionfraud.police.uk/

You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)