Get tech support for your O2 issues

Insurance claim

So my phone an Xperia 1 IV has stopped recognising my sim. I have put the sim in another phone and it works fine so it's not the sim and I have tried other sims in my phone and none work so there is definitely an issue with the phone.I rang 202 and s...

Resolved! No signal, can't make calls, can't check voicemail

I really am not getting anything from being with O2. I've spent £15 already and made no calls or texts and used no data. I feel like I'm just getting ripped off for my money with nothing in return. I am housebound and my phone does not ring at home s...

Resolved! Account locked due to 5 failed login attempts

I received an email saying that my account had been locked due to 5 failed login attempts.This was not done by me.Can't find a way of emailing o2 to look into this.Has anyone else had this happen?Tom McRae

Resolved! Visual Voicemail no longer works

Hi all, a couple of months ago I renewed (with a change) my contract with O2. After this change my visual voicemail on my iPhone stopped working and I cannot get it to work. Everything was fine until an hour after renewing my contract.

Not Receiving Calls only voicemails

Any incoming calls are going straight to voicemail. My wife has a TESCO phone which has the same problem - I understand the TESCO system uses the O2 network. Tried phoning my mobile from my landline and out of 5 calls only got through one all other c...

Resolved! O2 Travel Data Speeds

Hi,I'm off away in a few weeks to a couple of different places. One of them is in the travel inclusive zone and the is in the standard o2 travel for £6 a day. On the travel t's and c's it says that data speeds are capped at 2mbps which is fine for me...

Resolved! Number Transfer

@O2Sarah- Hello, I have made two requests for a mobile number transfer from an old sim and O2 account to a new sim and O2 account, the first time being on 17/03/2023, however this transfer has still not occurred. Is there any chance you could help pl...