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Forum Posts

Apple Watch data plan tech support

I have been an o2 customer since 31st January 2023, signed up to the Volt package, as i took out the M500 Virgin media broadband package also. I have 2 issues with my o2 account, as follows; Although my Volt benefits states it is activated (when i ch...

No Caller ID on incoming calls - help!

New iPhone 14 pro 2 days ago. 24 hours ago I ported my old number across. Since then all incoming calls have said 'no caller ID' even if they're in my contacts. Outgoing calls work fine. Anyone managed to fix this?

J43 by Level 1: Joiner
  • 1016 Views
  • 6 replies
  • 0 kudos

Resolved! Signal problems

Signal problems all the time Got a message again this morning saying you can't fine a problem. Great except do a signal check and it tells us there is a problem with a nearby mast and the engineer's are working on it So what is it no problems or they...

Davo8241 by Level 1: Joiner
  • 712 Views
  • 3 replies
  • 1 kudos

Resolved! 5G and calling

Whenever I make any call, the network runs away. Voice starts breaking out. Even tho I could never use 5G data, and If I make call to anyone it shows 3G.

Tech3 by Level 1: Joiner
  • 782 Views
  • 1 replies
  • 0 kudos

Resolved! How to cancel my sim

Hi my name is Joshua bolam I would like to cancel my sim so it can't be in use anymore please.

Josh18 by Level 1: Joiner
  • 394 Views
  • 1 replies
  • 0 kudos

When my sim has finished porting, do I have to do anything

I've kept my phone number from my previous supplier, and if I go on o2 app my previous number is showing, but my daughter tried ringing me and had to use the temporary number Do I have to do anything when a number has been ported Thanks

LornaR by Level 1: Joiner
  • 654 Views
  • 2 replies
  • 0 kudos