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galaxy book pro 360

Hi Bought a Galaxy book pro 360 through my O2 account a few months ago. Today I notice a hairline crack across the screen. It has not been dropped or in any other way miss used. Does anyone know if this would be covered through Samsungs warranty as o...

Dino1968 by • Level 4: Observant
  • 1672 Views
  • 5 replies
  • 0 kudos

Error 500

Trying to access my account on the web and constantly gettingO2 Error 500 – "It looks like something's gone wrong"Also it dropped me in to reset my password even though I hadn't asked to. Arrrgh ? Suggestions?

jim2222 by • Level 1: Joiner
  • 3232 Views
  • 5 replies
  • 0 kudos

My 02 app

Hi everyone has there o2 app gone down even website is not showing my mins text or data it says there something gone wrong any one else had this problem only today this has happened a bit strange yesterday been working ok

Denzil2321 by • Level 2: Apprentice
  • 3695 Views
  • 19 replies
  • 0 kudos

New phone

I have a new IPhone 14pro max. I think I have not set the phone up correctly as I can’t receive or make calls. Can anyone help

Rolly2 by • Level 1: Joiner
  • 582 Views
  • 3 replies
  • 0 kudos

WhatsApp says connecting

iPhone 11 connected to Wi-Fi whatsapp shows connecting all the time whatsapp will only work when I switch off Wi-Fi and press data roaming, this is costing me a fortune.I’ve deleted WhatsApp and reloaded it but it still says ‘CONNECTING’

AppleWatch Reference code "08" when trying to pair watch to plan

I have a message on my phone that reads as follows:-"We're setting up your Apple Watch on the O2 network and we'll text you when it's all done. If you don't receive a text within 24 hours, call 202 free from your O2 mobile, quoting reference code 08"...

T2Tim by • Level 1: Joiner
  • 1380 Views
  • 4 replies
  • 0 kudos

Web link not working,

Error 500 keeps showing, whether I'm using phone, tablet or PC.It looks like something has gone wrong, we're looking into it and hope to get it fixed soon.Been like this for 2 weeks.Why can't you fix it in that time???

69er by • Level 1: Joiner
  • 658 Views
  • 2 replies
  • 0 kudos

Resolved! Unbarring not working

I reported my phone lost/stolen and had it barred while preparing to sort something out. Luckily someone found my phone and very kindly sent it back to me, I've now contacted customer services three times to have my phone unbarred and each time nothi...

MSH10 by • Level 1: Joiner
  • 1055 Views
  • 2 replies
  • 0 kudos

Resolved! My o2 and website problems

What's up with o2s website. I've tried to add a 2nd line and I get the error 500 somethings gone wrong. And yhe same error when I try and view my bill or extras etc

Jlongmore by • Level 1: Joiner
  • 557 Views
  • 1 replies
  • 0 kudos

Resolved! My Samsung watch

Hi I have a Samsung watch and it won’t hold its charge what can I do 

Debbie9 by • Level 1: Joiner
  • 361 Views
  • 1 replies
  • 0 kudos
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