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Resolved! WiFi Calling Lost on Migration

When I was migrated from VM to O2 last week, l lost the WiFi calling feature on my Galaxy S23+. The My O2 app says it's turned on, but I have lost the phone settings to turn it on, and the screen icon.This seems to be a common problem, although my wi...

Last attempt with O2. At wits end with O2 porting.

This is literally my last attempt to get O2 to sort out the mess they created over 2 months ago. End of May, I moved my number from 3 Network to O2. I got a porting key (PAC Number) from three, which I gave O2 and was told that porting will take a co...

Resolved! Phone Not working - All signal lost

Hi, I upgraded my daughters phone last week and changed her number - today my phone and my second daughters phone have completely lost all signal and cannot make or receive calls every time I call customer service they say the same thing and then cut...

Resolved! Anyone have any ideas about getting iMessages switched on I’ve just joined 02 and I must say service

Number not being recognised

Resolved! data usage

If a run out of data before my next monthly allowing data allowance comes into force can I get emergency data?

I need to give o2 a STAC code from my old Mobile company

I need to give o2 a STAC code from my old Mobile company, I called the number and got sales, and spoke to the nice lady and had to tell them 4 times I want to give you a STAC code and she kept saying you want a STAC code? when I finally got some sens...

Resolved! dondle no loner works

Hello, I have a Hauwei dongle but it has stopped working. I have replaced battery but still doesn't work

AMEX bill payment not working

I’m trying to pay my bill with AMEX card. It has worked in the past and I have saved my card there. I was not able to pay a bill using AMEX for the last couple of months because I get a generic error message from O2 saying the payment was declined an...

Resolved! Calls

I cant make calls. I get a message pop up which says "Not Registered on Network"

Incoming calls 'UKNOWN'

Hi everyone..... Since the 'seamless' migration from Virgin, all my calls on my Motorola G82 5G on Android 12 are coming in as 'UNKNOWN'.It appears ( after a number of calls to customer support) that the problem lies with Motorola. And from what they...

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