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Resolved! All of a sudden not receiving OTP from Paypal and others using two step authentication, HELP!

Hi,All of a sudden my phone has stopped receiving OTP from Paypal and others using two step authentication, strangely it seems to have coincided with termination of Virginmedia contract. O2 Support this is causing me real issues accessing my finances...

xsiv by • Level 1: Joiner
  • 643 Views
  • 2 replies
  • 0 kudos

Not receiving OTP codes when abroad (Norway)

I've been in Norway since Wednesday of last week and I'm having no luck in receiving OTP codes here, from companies in the UK. I first hit problems a couple of days ago when I needed to receive an OTP from my bank (Santader) in the UK. I made 3 reque...

Resolved! Multiple text messages

I have sent a message and the recipient is receiving the same message several times?

Mark74 by • Level 1: Joiner
  • 396 Views
  • 1 replies
  • 0 kudos

New iPhone pro max

Trying to scan food labels SmartShop Sainsbury’s. No problem with old phone . Lots of problems scanning with new phone

Table1 by • Level 1: Joiner
  • 329 Views
  • 1 replies
  • 0 kudos

wifi and 4g calling

I was with Virgin mobile and was switched over to O2 and since then I have lost wifi and 4g calling. I have checked the CSC code which does contain the info you suggest. Looks like I need a O2 firmware update.Can this be sent to my phone, my phone is...

Ann1702 by • Level 1: Joiner
  • 777 Views
  • 4 replies
  • 0 kudos

Resolved! Missed call texts and no 4g

I have been migrated from virgin to O2 and since then I have had no 4g and I keep missing calls as my phone does not ring - just sends me a text saying I have had a missed call??? The people calling me are in my contacts but get a voice message askin...

Loulou48 by • Level 1: Joiner
  • 599 Views
  • 1 replies
  • 0 kudos

Migration from Virgin to o2 issue

I have not been able to receive text messages or phone calls since my phone migrated on 1st July. Nobody has been able to fix, specialist migration team were supposed to contact me,I’ve heard nothing at all despite many calls to o2. Has anybody else ...

Louise999 by • Level 1: Joiner
  • 1710 Views
  • 7 replies
  • 0 kudos

Resolved! iPhone 11 Pro Max

Phone isn’t connecting to 4G. Have reset factory settings but phone has been playing up since last iOS update

Dsc by • Level 1: Joiner
  • 419 Views
  • 1 replies
  • 0 kudos
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