Get tech support for your O2 issues

Age verification option missing from My O2 account

My service from Virgin Mobile was recently switched to O2. Since then, the service thinks I am under 18 and will not display sensitive material. The Age Verification option is supposed to be under MORE on the My O2 account page, but is not there. Hel...

ESim on new Apple Iphone 14 Pro - NIGHTMARE NEVER HAD A SINGLE PROBLEM BEFORE

Got my shiny new Iphone 14 Pro this morning - a usually happy experience getting a new device. But no. I'm now so frustrated. No ESim pack, no QR code, Mobile Data activation in the phone says enter serial number of a plastic SIM I don't have, or set...

SIM Replacement

Trying to use MY O2 to order a replacement SIM card. To complete order O2 tried to send text message to confirm. This will not work due to the fact that my SIM card needs replacing. I cannot recieve a text without a new sim card. Please assist.

Mobile data not connecting

Hi, I have plenty of data but I’m unable to send/receive texts/what’s app or connect to the internet.

Resolved! what is the default security no for nokia 105 2g

could you plz tell me the master security code for nokia 105 2g on o2

Resolved! Direct debit

I’m not sure if I am being scammed. I keep getting emails about setting up a direct debit. I already have one in place.

Resolved! Direct debit emails

Hi, I keep getting emails about a direct debit has been set up for me but I have had a direct debit for years with you, are you able help?

Resolved! New user

Hi I pre ordered the google pixel fold in July and I'm a new o2 customer but unable to log into my o2 account says can't find account click here to resolve but when I do says I have no products is this normal? Thanks

Resolved! messages/email

Hi, I have received 2 messages on phone and 3 emails saying about direct debits changing with my bank. is this legit, want to make sure im not being hacked/scammed. Thanks

Resolved! Cancelation of contract

Hi everyone i have been a o2 customer for years recently i lost my job and i resort do doing food delivery. O2 does not have enough coverage everywhere in my area and this is affecting me. I called to cancel my contract but i have been asked to pay i...

O2

Forum Posts