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Forum Posts

Resolved! sim unlock nck code

Hi, Iam trying to swap from vodafone to O2 sim card. It is asking for a SIM network unlock NCK code. Where do I get this from?

karl8 by Level 1: Joiner
  • 1042 Views
  • 1 replies
  • 0 kudos

Apple Watch Ultra Disconnecting from Cellular

I have an Apple Watch Ultra with a sync-1 Airtime Plan. However, regullary the watch will fail to go to cellular when away from the watch. The only solution is to restart the Watch, then things work (mostly) for maybe a day or sometimes 3 or 4 days. ...

Apple Watch Data Error 112

Hi, just migrated from Virgin and was hoping to add on Apple Watch Cellular to my plan. Keep getting error 112, any ideas on how to fix? Thanks

fez1985 by Level 1: Joiner
  • 463 Views
  • 2 replies
  • 0 kudos

Resolved! Data not working in Europe

I have just arrived in Germany and my data isn't working at all. I am connected to O2 and there is a little R above the network (full bars also). I never received a text advising me of my usage in Germany either. I need help asap.

Resolved! Change address

I'm not given the option to change address on the website and have not been able to log into the app.

Aston by Level 1: Joiner
  • 227 Views
  • 1 replies
  • 0 kudos

Red dot on my iphone phone icon

Hi all. Recently upgraded my sim only contract with O2. My phone is an iPhone 11 max pro.Since my new contract went live a red dot has appeared on my phone icon, I can’t get rid of it annoyingly. I’ve gone into voicemail and I have no messages. Any a...

Sandeg59 by Level 1: Joiner
  • 6884 Views
  • 3 replies
  • 0 kudos

Apple Watch error 14

Still not sortedplaced the order 2 days ago still not connecting with error14 l

Texts failing to go

Hi since O2 took over my network from Virgin yesterday when I send a text it says failed to send but they are sometimes getting through. I read on community O2 that someone else had this problem and was told to go to settings on iPhone 11, phone and ...

LT3 by Level 1: Joiner
  • 383 Views
  • 2 replies
  • 0 kudos

Reactivate SIM card not used for a while

I need to reactivate an old SIM card I have not used for a while. The reason is I need access to an online account which I cannot do as the phone keeps displaying the message 'sim card registration failed' and the only way to gain access to this acco...

M_B by Level 1: Joiner
  • 1850 Views
  • 5 replies
  • 0 kudos