O2

little update here, even after many more calls and chats to o2 support, no one can figure it out or fix the issue, its been over a month now. They've told me to go to an O2 store to get my watch cellular connection sorted. fingers crossed that works,...

you know that if you have the o2 app on your phone, and you do a sim swap, then you can set up the new esim from the O2 app itself after the previous esim is disabled... in case you had no luck yet you can try this.

ah well, appreciate the help will try your routes talking into the ether and see if anything sticks!cheers

@pgn are you able to help escalate this to someone who can help? O2 support on the phone have been useless for the last 3 weeks and they cant seem to connect me to the right team to solve this. ##Thanks for your help

Unfortunately notbut if no one’s on over the weekend we can hope for a weekday resolution