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Forum Posts

Resolved! 4g calls

Got a message o2 has turned off 4g calls

Liz121 by Level 2: Apprentice
  • 1080 Views
  • 4 replies
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No network after old number ported.

Hello, My number ported over to 02 yesterday morning, however I have no network coverage. I have rebooted my phone several times including being being off overnight, but still no network. What is the solution?

Purple777 by Level 1: Joiner
  • 425 Views
  • 1 replies
  • 0 kudos

Usa network non coverage

I have bought a bolt on for usa but cannot connect to any network. I want a one time password code to access my bank and nothing is coming through in time. I got one OTP 2 hours too late. The bank had timed me out.

Resolved! WiFi calling - To allow Wi-Fi calling on this account contact O2

Hi,Until yesterday I had Wi-Fi calling but something has happened overnight which means that Wi-Fi calling is disable on my iPhone 13 Pro. When I try to re-enable it ( Settings->Phone->WiFi Calling ) a popup tells me:WiFi calling - To allow Wi-Fi cal...

AndyHall by Level 1: Joiner
  • 1865 Views
  • 4 replies
  • 0 kudos

Resolved! 02 sim

Since I was switched over from Virgin to 02 sim all my wemo connected devices will no longer work remotely. I have installed the wemo app tried everything but it won't recognise my 02 Data sim. Has anyone got any ideas how to solve it thanks

Jandun by Level 1: Joiner
  • 328 Views
  • 1 replies
  • 0 kudos

Data issues / no data on 3G

Hi all! About 2 years ago I had issues with roaming in Italy- I couldn’t get any data at all and my phone would not connect to any 3G networks. Through this forum I got some help to fix that issue, I could roam again, but since then I’ve had issues w...

James1uk by Level 1: Joiner
  • 1382 Views
  • 7 replies
  • 0 kudos

Resolved! Porting existing number

just joined o2 from plusnet, first attempt at porting failed on o2 part, they set up again and almost total success, all family can call me on network except my wife, her calls go straight to plusnet voice mail without my phone ringing! Any suggestio...

Gary22 by Level 1: Joiner
  • 608 Views
  • 3 replies
  • 0 kudos

No Caller ID

I have just renewed my contract on 17 June 2023 for 24 months for my existing O2 contract.From that day I'm facing an abnormal problem. All incoming Calls are showing as Unknown Caller or No Caller ID. I've gone through all the suggested steps prescr...

Matiar by Level 1: Joiner
  • 836 Views
  • 2 replies
  • 0 kudos

keeping my old number

Its been 8 days since I fill out the keep my number form and sent my PAc. Did it again on Friday. Phoned o2 countless times no one answers. Phoned at 8am this morning. Gave operator my old number. then silence for next 7 minutes so hung up. tried sev...

LuzC by Level 1: Joiner
  • 753 Views
  • 4 replies
  • 0 kudos