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Resolved! 4G dropping off to 3G while making calls

why does my iPhone 8 (old, I know) drop down to 3G when making calls? I need to be able to talk and use the internet at the same time and this does not seem possible. All my data settings are correct as I’ve googled the issue and followed the instruc...

Gem77 by • Level 1: Joiner
  • 1480 Views
  • 4 replies
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Resolved! Text message

Good morning, I would like to ask if it's possible to get a list of SMS messages with their content?Thanks for answer in advance.

Andre1 by • Level 1: Joiner
  • 330 Views
  • 1 replies
  • 0 kudos

Data

I have received a text to say that I have already used 80% of my data allowance, I’m very confused how this is as it is only the beginning of the month

Fiona_v97 by • Level 1: Joiner
  • 285 Views
  • 1 replies
  • 0 kudos

Roaming

Hi is there any reason my data would not be working in main land Europe? It worked in Holland but has failed to work in France Belgium Germany and Austria now in Italy and it’s still not working thanks phil

Phil21 by • Level 1: Joiner
  • 342 Views
  • 1 replies
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Mobile data not working

Hi there,my mobile data is not working and i cant use my apps outside.can you help?

ANNF by • Level 1: Joiner
  • 318 Views
  • 1 replies
  • 0 kudos

Data plan for Apple watch

I cannot add a data plan to my Apple Watch via the watch app. I’ve been to the shop and phoned o2 and no one can help. What is the solution? Tried many things. I see lots of people have the same issue. Please help.

Jasonak by • Level 1: Joiner
  • 291 Views
  • 1 replies
  • 0 kudos

Suddenly not receiving texts from the NHS-NoReply service and have missed some appointments now.

Hi, I'm looking for help quickly please. Up until April of this year I was able to receive text messages from the NHS which came through to me as NHS-NoReply. However, since then, none have come through to my mobile and I've missed some hospital appo...

Resolved! Air pods

Are my air pods under warranty bought November 2021

Annie6951 by • Level 1: Joiner
  • 301 Views
  • 1 replies
  • 0 kudos

Reception issues

I bought a new iPhone 14 about 10 months ago. Network is O2 and BT wifi. Constantly people say they can’t hear me. I’ve tried doing the usual tests but I don’t seem to be getting anywhere. Looking for any advice please.

LindaJ by • Level 1: Joiner
  • 351 Views
  • 1 replies
  • 0 kudos

Resolved! O2 calls

I keep getting calls from people claiming to be o2 saying I can upgrade now for free and have a reduced monthly contract payment- is this legit?

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