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Resolved! O2 Support asking for my security answer

HiI recently contacted O2 support to check that my account is still safe following an attempt to steal my account. Is it normal for 02 support personnel to ask for the answer to my security question. He said he could see the answer already and I had ...

JAMD by • Level 1: Joiner
  • 2089 Views
  • 4 replies
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Google maps

Hi I've had Google maps on my phone for years, always worked fine. In the last few months it hasn't worked properly, mainly it can locate my location and when it does give any directions they are behind by a few minutes, hence not keeping up with my ...

SamAltria by • Level 1: Joiner
  • 619 Views
  • 1 replies
  • 0 kudos

No connection for data following an upgrade

I upgraded my SIM contract on 22 August and I am still unable to get a data connection. The call settings can't be set either. All calls are "unknown" and don't stay connected unless I am using my house WIFI. Been back to the shop 3 times & they said...

Anonymous by • Not applicable
  • 540 Views
  • 3 replies
  • 0 kudos

Poor network coverage but O2 says itshould be fine

it isn’t and hasn’t been for years. I picked O2 as it is supposed to be the least worst but we’re in a blackspot and I don’t think O2 links the postcode with the actual address, something I have noticed with other services.

PaulV by • Level 1: Joiner
  • 344 Views
  • 1 replies
  • 0 kudos

Apple Watch Airtime Plan Error

When setting up the mobile service for Apple Watch via the Watch app on iPhone, I log in and am prompted by O2 to choose my airtime plan below - but none are shown, the screen is blank. How can this be resolved?

G__ by • Level 1: Joiner
  • 778 Views
  • 3 replies
  • 0 kudos

not happy

hi there aye am not one bit happy with the service aye am getting from just now 2 days with not macking any calls or tex mesiges or internet

3G connection but no data

As it says in title. I have 2 x iPhone and 2 x iPad so it doesn’t appear to be a hardware issue as it’s across all devices. at home and whilst away on hols right now. When I have 4G as long as 2 bar signal I can use data for apps and calls and messag...

Resolved! My iPhone XR won't unlock.

My son's iPhone XR recognises his face and his PIN but just goes straight back to the lock screen. Is there an easy fix for this?

JB77 by • Level 1: Joiner
  • 426 Views
  • 1 replies
  • 0 kudos

Resolved! confirmation

Hi, I would like to confirm with you my bank details please.

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