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Email account

There was a hitch with my email address as you had it recorded without the t, i have amended my user name on my account but it wont let me add phone number because its attached to orchard**Personal info** as opposed to t-orchard**Personal info** as i...

Data issues

Hi, I upgraded to sim only 2 weeks ago to have 30gb of data. A few days later I got a text to say I’d used 80% of my data, on checking my account it was showing I had 1gb of data (which is what I had before the upgrade) I called and spoke to one of y...

Resolved! Contact number

What is the number to call o2

Signals

My signal strength has been very poor if any since my contract ended

Phone not making calls

My phone is not making calls, is this an O2 SIM issue? Network coverage is good and my package has unlimited minutes.

Can's sign in

I can't sign in to my 02 because I am not receiving the verification email.

Call failure

I am unable to make or receive calls

Wifi access

Hi, I cannot get wifi even when I have wifi switched on and data roaming enabled. I am a rennet transfer from Virgin mobile, can you advise?Thanks

virgin to O2 switch

my sim stopped working after the virgin to O2 switch over Cant phone or text anyone

Resolved! 0800 Numbers

I have just switched to O2 and kept my existing iPhone. I am unable to call any 0800 numbers. I have used my colleagues Vodafone mobile and was able to call 0800 numbers. Any advice welcomed. Thanks.

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