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Complaints

Hi I have recently been transferred from Virgin mobile contract to O2 and wondering how other customers have found the compla8nts process? Within the first month of being moved, O2 increased my tariff price (after virgin said it would be fixed until ...

Resolved! Fraud

HiI am trying to contact 02 by phone to report a fraud. Each time I get the message no one is available at the time I called and to call back between 8 am to 9 pm. However, I was calling O2 just before 6 pm, do I should have got to talk to someone. S...

Resolved! Sim

Hello. Would my virgin media sim work in all o2 phones

I have no service abroad

I have no service abroad I have just changed tarrif to international?

Resolved! Have not recieved my 5 pound credit

Have not recieved my 5 pound credit

Resolved! No signal aboard

My daughter is in Ibiza she arrived let’s last night. She didn’t get and welcome to Spain when arriving like her friend did . Her phone isn’t working and I’m worried that this is dangerous , called earlier and thought it has been fixed but it’s not ....

Resolved! Using pay as you go phone in USA

I have a no contract pay-as-you-go mobile and would like to know if it is possible to use it when I go to the USA? If I can, how do I go about it?Thank you.

Resolved! phone number of an O2 sim card

I have an old O2 sim card of the size that fits in older phones, not iphones. I want to use it in an old style phone but I don't know the number that goes with it. Numbers on the sim card are 89441, 10064,70477,2965, 3GP 10. Is there any way to retri...

Resolved! Help with texting apps

Help. 75 year old technophobe here. Have just transferred to O2 with a new mobile Samsung A34. I'm having trouble sending and receiving text message. I have managed to send test messages to a couple of people on my contacts list successfully. However...

setting up new sim on tablet

hi i have a new android tablet how do i register sim i am coming to the end of my free month

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