I phoned on 1 September and was promised an unlatch code would be sent
to me between 72 hours and 7 days. It hasn’t arrived. My contract with
O2 has now ended please send me the code so that I can use my new Virgin
SIM
I have a rolling monthly contract recently migrated from Virgin to O2
and wish to migrate that number to a new phone/sim deal just taken out
on O2 - I keep getting customer service telling me it’s done and then to
wait 24 hours - now just been told i...
Hi, I am having signal issues with my number: , I am only getting
Emergency Signal, even in areas where I know there is signal, please can
you assist with this? Thanks, Rob [Mod edit: Please do not share
personal details as your posts are visible to ...
Hi,I’ve recently transferred my number from Sky Mobile to o2, I provide
my PAC code on 31st August, was told it had completed 1st Sept, for the
first few days I could not receive texts or calls from anyone but could
make calls and text, now I can rec...
What is a board?Described my difficulties on the previous page but they
seem to have disappeared. Have been with O2 for ages. Recently bought a
new phone which insisted I change my password. I did, but can't remember
what the new password is. Does it...
Wifi calling only works intermittently, sometimes for days then the
facility returns for a short period.My phone is a Samsung S23 Ultra, the
software is up to date and the network preferred setting is enabled. I
have reset the network settings.I have...
For the past month or so I have had various issues when connected to my
WiFi at home. No other devices have experienced the same or similar
issues, and there is seemingly no problem with my router which has been
reset many times. Some apps will not c...
I've been moved from Virgin to O2 for about 2 monrhs ago and I get
"Unknown" or "private number" as my caller Id on incoming. Its not my
phone as an 02 shop have tried SIM in another phone . I have had a new
SIM but still have the issue. Shop suggest...
