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Forum Posts

Email account

There was a hitch with my email address as you had it recorded without the t, i have amended my user name on my account but it wont let me add phone number because its attached to orchard**Personal info** as opposed to t-orchard**Personal info** as i...

Tiggs by Level 1: Joiner
  • 306 Views
  • 1 replies
  • 0 kudos

Data issues

Hi, I upgraded to sim only 2 weeks ago to have 30gb of data. A few days later I got a text to say I’d used 80% of my data, on checking my account it was showing I had 1gb of data (which is what I had before the upgrade) I called and spoke to one of y...

Pebbles by Level 1: Joiner
  • 295 Views
  • 1 replies
  • 0 kudos

Signals

My signal strength has been very poor if any since my contract ended

ABlank by Level 1: Joiner
  • 300 Views
  • 1 replies
  • 0 kudos

Phone not making calls

My phone is not making calls, is this an O2 SIM issue? Network coverage is good and my package has unlimited minutes.

Dunnk by Level 1: Joiner
  • 434 Views
  • 2 replies
  • 0 kudos

Can's sign in

I can't sign in to my 02 because I am not receiving the verification email.

Jacq by Level 1: Joiner
  • 304 Views
  • 1 replies
  • 0 kudos

Call failure

I am unable to make or receive calls 

Zoe79 by Level 1: Joiner
  • 323 Views
  • 1 replies
  • 0 kudos

Wifi access

Hi, I cannot get wifi even when I have wifi switched on and data roaming enabled. I am a rennet transfer from Virgin mobile, can you advise?Thanks

TS08 by Level 1: Joiner
  • 286 Views
  • 1 replies
  • 0 kudos

virgin to O2 switch

my sim stopped working after the virgin to O2 switch over Cant phone or text anyone

scott01 by Level 1: Joiner
  • 356 Views
  • 1 replies
  • 0 kudos

Resolved! 0800 Numbers

I have just switched to O2 and kept my existing iPhone. I am unable to call any 0800 numbers. I have used my colleagues Vodafone mobile and was able to call 0800 numbers. Any advice welcomed. Thanks.

DPatch42 by Level 1: Joiner
  • 1080 Views
  • 3 replies
  • 0 kudos