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Resolved! Call: Fraud or Not

Hi. I understand this is perhaps not a technical call, but there was no logical selection for the question.Today, I received a phone call on my mobile from an 07451 283174 number. They claimed to be offering me a cost reduction in my monthly plan. I ...

Resolved! IMEI Block

Hi EveryoneMight be a bit of a tricky one this but i'll try and explain as well as i can.I have had an iPhone 12 mini for a few years now purchased direct from Apple. I have a sim only with O2 which was working fine with my 12 mini. Around 2 months a...

Can't sign in

Been trying to sign in to my 02 account and doesn't recognii havese my password

Sign in to my account

I can't sing in

My Alcatel dongle isn’t connecting me to the internet

I’ve been taking it out and putting it back in for ten minutes and it’s not working - the red light is showing

Number Porting

Why is it taking over 8 days and still my number hasn't been ported over? Each time I call CS they tell me a different time frame on how long it takes. First call told it takes 48 hours, second call told it takes a week, third call told there is a ba...

Resolved! View detailed bill

How do I view details of phone number charges?It does not appear anywhere on my account.

My network signal is gone

My network was cut off. I wanted to upload but I couldn't. It asks for a postal code. I live in Turkey. It doesn't accept this postal code. Can you turn my network back on?but I couldn't. It asks for a postal code. I live in Turkey. It doesn't accept...

mobile data usage

mobile data being used when switched off

Phone not working abroad

We're currently on holiday in Italy & my husband's phone isn't working at all. He can't receive texts, or receive or make calls, however can receive texts. I've already been through some of the help & so tried switching from automatic to manual netwo...

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