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Forum Posts

Resolved! Puk code

I can’t find my Puk code and can’t get in touch with o2

Julie8766 by Level 1: Joiner
  • 652 Views
  • 3 replies
  • 0 kudos

Resolved! Turning Voicemail off and on

I'm off to India shortly and the general guidance on the web says to turn off voicemail if you want to avoid expensive charges. The O2 site says you can turn voicemail off by ringing 1760 but not how you can turn it back on! Does anyone know how to t...

captharry by Level 1: Joiner
  • 2477 Views
  • 1 replies
  • 0 kudos

cancel esim contract

I want to cancel my contract, since I am already away in Indonesia, could you please give me a direction where I cant cancel my contract directly to a person not talking to a robot.

Resolved! Pay as you go

Please can you confirm I am the account holder please 

Nok by Level 1: Joiner
  • 413 Views
  • 1 replies
  • 0 kudos

Call ID issues

All incoming calls are showing as unknown even when caller is in my contacts. When I open phone app it's greyed out and I can't use sliders

AuntyC by Level 1: Joiner
  • 411 Views
  • 1 replies
  • 0 kudos

Virtual assistant

Where has the online customer services chat thing gone?I clicked the link for "ask out virtual assistant:"and have ended up here on a forum.Have 02 took away their virtual assistant / online chat function? I definitely recall it in the past. Just fin...

KD305TD by Level 1: Joiner
  • 579 Views
  • 1 replies
  • 0 kudos

Ignored

On 2 occasions I have been told I have no data subscription with a mobile company so have no data .When I request help someone will supposedly get back to me in 120 minutes. 2 days later I’m still waiting I hope you are not proposing to charge me for...

John911 by Level 1: Joiner
  • 345 Views
  • 1 replies
  • 0 kudos