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Forum Posts

Error Code 26

I have a new Apple Watch Ultra 2 but cannot migrate my data plan from my old watch to new. I get the following message… “Oops, something went wrong. Try again and if the problem continues call 202 for free from your O2 mobile, quoting reference code ...

Redgiant by Level 1: Joiner
  • 1343 Views
  • 1 replies
  • 0 kudos

Capacity problems on mast local to my home

Over the last 6 weeks I've been experiencing a very poor signal (0-2 bars) from my home address. It is very much worse in the evenings and results in calls being dropped, complete inability for one party to hear the other or just hearing garbled nois...

doublet by Level 1: Joiner
  • 3791 Views
  • 21 replies
  • 0 kudos

Resolved! Fraud

Hi I think there's some suspicious activity on my account 

Abcd by Level 1: Joiner
  • 672 Views
  • 3 replies
  • 0 kudos

Resolved! Car Tracker Problem

Hello, I have a weird one for you. I purchased a car tracker which included a 1pmobile sim card so it can text my 02 phone if my car is stolen. However after trying exhaustedly to get it to work for days, the tracker support team have said that my 02...

jstvj by Level 2: Apprentice
  • 2357 Views
  • 14 replies
  • 0 kudos

Whats App

Need to switch off wifi to access what's app

Robert23 by Level 1: Joiner
  • 386 Views
  • 1 replies
  • 0 kudos

Resolved! Switch from Virgin Mobile to O2

My phone was switched from Virgin Mobile to O2 on 6th October 2023, whilst I was in France. I was assured by O2 ( call to tech, support) that the Virgin Mobile SIM would continue to work whilst I remain in France (and even when I return to the UK). I...

Resolved! Call issues

I'm currently in Europe and can't receive or make calls. My roaming is switch on.

Xarpi by Level 1: Joiner
  • 1110 Views
  • 6 replies
  • 0 kudos

Call failed

I am having a problem with failed calls when I try to ring my husband. I am with O2 and he is with EE. We have tried all the suggestions on the EE forum, I’m just wondering if anyone has any suggestions. He has had his Samsung A54 for about 3 months ...

betty456 by Level 1: Joiner
  • 679 Views
  • 1 replies
  • 0 kudos