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Forum Posts

One UI update

After downloading the latest One UI update I have lost my mobile network.

Scadz by Level 1: Joiner
  • 1251 Views
  • 7 replies
  • 0 kudos

Number transfer

I was on O2 pay as you go, but got a new phone and contract with O2. I have requested for my old number to transfer over and it hasn’t yet. It has been 2 full working days. Is this normal?

Plumpton by Level 1: Joiner
  • 282 Views
  • 1 replies
  • 0 kudos

lack of signal

I am having constant signal drop outs - more out than on, sometimes up to 24 hours off then an hour on. Shows awareness 'of problems' on coverage map but never improves although I am only a mile from mast with no intermediate hills, buildings or tree...

Unable to log in

Hi there I am unable to access my account and have been told to contact customer services

Resolved! order?

i’ve had a text this morning from “my O2” saying that my order has gone through, it’s an NC order number, but i haven’t ordered anything! when i’ve checked on my app it says vas change, and now i’m really worried! what can i do!?

No internet last 2 days

Hello, i am facing big problem, no internet connection, no signal, yesterday and today. Now started but the speed is just 4.why this is happening in the middle of UK? At a working day?

Bbbbb1 by Level 1: Joiner
  • 357 Views
  • 2 replies
  • 0 kudos

App

My app don't work

Ivan21 by Level 1: Joiner
  • 249 Views
  • 1 replies
  • 0 kudos

Receiving calls

Hi all Bit of a strange one I can receive text messages and make phone calls but cannot receive phone calls from everyone I can get calls from some numbers but not all.. I have checked and they aren't blocked I have reset my settings I have even had ...

K2L by Level 1: Joiner
  • 701 Views
  • 3 replies
  • 0 kudos

Unable to make calls to some numbers

Hi,I'm not able to make calls to specific numbers. I know for a fact that my phone is working, because I'm receiving texts and calls from other numbers. I'm also able to call my work phone, so I am able to make outgoing calls. I can't even get throug...