Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Change of my first name and DOB

Hello, Two of your advisers over the telephone said my name and DOB will be changed, but this action has not been taken yet? Thank you. Ana DOB: [Removed]

Anakva by Level 1: Joiner
  • 322 Views
  • 1 replies
  • 0 kudos

Sim not activated for 10 days and waiting

I upgraded my iPhone on 8th Sept, and ordered a new SIM as I wanted 5G. The sim still hasn’t been activated. I have called the call centre twice, who advise there is an error and keep asking me to wait in periods of 5 days …. I am without a phone it’...

LW11 by Level 1: Joiner
  • 433 Views
  • 2 replies
  • 0 kudos

OTP

I am abroad and I am not receiving an OTP password from an EU mobile.

gac by Level 1: Joiner
  • 299 Views
  • 1 replies
  • 0 kudos

Resolved! Call: Fraud or Not

Hi. I understand this is perhaps not a technical call, but there was no logical selection for the question.Today, I received a phone call on my mobile from an 07451 283174 number. They claimed to be offering me a cost reduction in my monthly plan. I ...

19dc60 by Level 1: Joiner
  • 7743 Views
  • 2 replies
  • 0 kudos

Resolved! IMEI Block

Hi EveryoneMight be a bit of a tricky one this but i'll try and explain as well as i can.I have had an iPhone 12 mini for a few years now purchased direct from Apple. I have a sim only with O2 which was working fine with my 12 mini. Around 2 months a...

dbone83 by Level 1: Joiner
  • 3377 Views
  • 7 replies
  • 0 kudos

Can't sign in

Been trying to sign in to my 02 account and doesn't recognii havese my password

JJ22 by Level 1: Joiner
  • 316 Views
  • 1 replies
  • 0 kudos

Number Porting

Why is it taking over 8 days and still my number hasn't been ported over? Each time I call CS they tell me a different time frame on how long it takes. First call told it takes 48 hours, second call told it takes a week, third call told there is a ba...

AWUK by Level 1: Joiner
  • 385 Views
  • 1 replies
  • 0 kudos