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Forum Posts

Resolved! No signal aboard

My daughter is in Ibiza she arrived let’s last night. She didn’t get and welcome to Spain when arriving like her friend did . Her phone isn’t working and I’m worried that this is dangerous , called earlier and thought it has been fixed but it’s not ....

Lmd by Level 1: Joiner
  • 661 Views
  • 4 replies
  • 0 kudos

Resolved! Using pay as you go phone in USA

I have a no contract pay-as-you-go mobile and would like to know if it is possible to use it when I go to the USA? If I can, how do I go about it?Thank you.

Peter1954 by Level 1: Joiner
  • 758 Views
  • 1 replies
  • 0 kudos

Resolved! phone number of an O2 sim card

I have an old O2 sim card of the size that fits in older phones, not iphones. I want to use it in an old style phone but I don't know the number that goes with it. Numbers on the sim card are 89441, 10064,70477,2965, 3GP 10. Is there any way to retri...

Resolved! Help with texting apps

Help. 75 year old technophobe here. Have just transferred to O2 with a new mobile Samsung A34. I'm having trouble sending and receiving text message. I have managed to send test messages to a couple of people on my contacts list successfully. However...

Fozzy by Level 1: Joiner
  • 745 Views
  • 4 replies
  • 0 kudos

Resolved! three way voice call

How do I set up speaking with an extra person on my mobile phone when having a call already in progress so it becomes a three way call. This is not a conference call request.

Sim inly

I recently swapped to sim only & my data has gone really quickly not doing anything different

MrsO by Level 1: Joiner
  • 211 Views
  • 1 replies
  • 0 kudos

Resolved! Need a new sim

My wife has just been diagnosed with dementia and I have bought her a new phone. It is a Doro 780X IUP. Unfortunately the sim from her current phone (IPhone 5S) does not seem to fit the Doro phone, which requires a micro SIM card (3FF). Could you ple...

JandH by Level 1: Joiner
  • 617 Views
  • 1 replies
  • 0 kudos

Resolved! Coverage expired

My coverage today has gone completely. I have 0 cellular signal whatsoever. When I checked, it said coverage terminated? What does this mean please and why can’t I use my phone at all now unless connected to wifi? And even then I can’t use cellular d...

Alcatel hotspot won’t connect to WiFi

Hi I purchased a Alcatel Hotspot from O2 yesterday as the property I’m renting has no WiFi ..however I can’t get it to receive WiFi ..spent 2 hours on the phone yrsterday ..being transferred to 3 people who were no help