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Resolved! Sim card will not work

Yesterday my phone stopped receiving any texts or data unless connected to the internet. I got the sim card replaced today and the new sim still does not work. I tried calling but they said that my account was restricted because i owed them payment, ...

Spend cap

How do I change my spend cap

Reduce monthly airtime bills

Hi there I want to reduce my monthly airtime bill.Please confirm how to do this

Turkey/Greece charges

I have been in Turkey, just come back to Greece. Have not received ‘welcome to Greece’ text yet so I think my phone still thinks I’m in Turkey…I have manually selected a Greek network, but will I still get charged Turkish prices because I assume my p...

How do I get my £1 ear buds

I purchased a new phone over a month ago and I’ve been waiting patiently for the text regarding my £1 ear buds that I could claim 1 month after purchase, haven’t had a text and don’t know how to request them from O2

Poor signal

Since upgrading to a Samsung A53 5g my signal is terrible. My wife has the A54 5g, both on 02. She gets good signal and 4 or 5 g in places I get nothing.I've tried everything with the phone ( factory reset, setting changes, turn this on , turn that o...