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No network in Sicily - Italy no roaming - again

I was told by 02 that I could get service in Italy and added extra data to cover using maps translate etc on the move. I landed in Sicily, the network provider name came on with a small signal then completely disappeared and I got no service at all. ...

CarolP1 by • Level 1: Joiner
  • 751 Views
  • 1 replies
  • 0 kudos

Error code 14

Esim needs resetting or reenrol no one will do it been in shop and customer service is useless when you ring as no one knows what they are doing can someone help

Colin15 by • Level 1: Joiner
  • 438 Views
  • 3 replies
  • 0 kudos

Resolved! previous bills

how do I see my previous bills 

dearal by • Level 2: Apprentice
  • 831 Views
  • 5 replies
  • 0 kudos

Apple Watch ref code 112

Hi I have searched the boards but not helped resolve the issue.I have an old Apple Watch I am trying to add data plan to but keep getting error code reference 112Anyone have a solution to this?Thank you

thr1969 by • Level 1: Joiner
  • 598 Views
  • 3 replies
  • 0 kudos

Resolved! Internet

It says my parental controls are off but it still won’t let me access websites what do I do

Jigsy by • Level 1: Joiner
  • 335 Views
  • 2 replies
  • 0 kudos

Resolved! Incoming calls only ring once

Hi hoping someone can help me since Tuesday all my incoming calls only ring once then says user busy. I don’t have voicemail or call forwarding activated and have checked what settings I know. Phoned 02 help desk could hardly understand him but he di...

Constantly getting 'no SIM no service' message and dropped calls

Hi, I hope someone can help me. I upgraded to a refurbished Samsung Galaxy S20 5G about 18 months ago and ever since I got it I've had this annoying issue which wasn't such an issue to begin with but has continued to get worse until the phone is bare...

MegaFanyu by • Level 1: Joiner
  • 872 Views
  • 3 replies
  • 0 kudos

Resolved! Conectivity & Connection

I have about had as much as I can take with my phone/service, I have never had a problem in years but since getting my Samsung S20 ultra 5g, I permanently lose signal or have none, and regularly can't access the mobile data I pay for as part of my co...

Cazmay4 by • Level 1: Joiner
  • 356 Views
  • 1 replies
  • 0 kudos

No signal

I am in Tenerife and am unable to connect to Internet although I have European roaming in my plan

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