Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Wi-fi calling not working

Hi,I have an Iphone XS running IOS 17.1.2. In the wi-fi calling settings I cant switch it on - when I try I get a message to contact O2 to switch this on. On the O2 web site it says wi-fi and 4G calling is switched on. Can you help.RegardsGeorge

GWPreston by Level 1: Joiner
  • 516 Views
  • 1 replies
  • 0 kudos

Cancelling my free O2 extra

Hi there my free O2 extra ends tonight on the 30th November 2023, it was 3 months free of Disney+, I’ve been trying to cancel it today. When I go on to the O2 app and click on “my extras” to cancel it, it says the extra hasn’t yet been activated, yet...

Lee37 by Level 1: Joiner
  • 586 Views
  • 1 replies
  • 0 kudos

Wifi calling not working

Hi as per title don't believe wifi calling is working on either of our phones since move to O2. Have it switched on on the phones and if l look on myO2 it also says it is switched on but.... connection keeps breaking up. As the O2 signal in our area ...

Wotalot by Level 1: Joiner
  • 2174 Views
  • 4 replies
  • 0 kudos

Activate sim card

I cannot activate my new sim card (REMOVED)

K8t by Level 1: Joiner
  • 659 Views
  • 3 replies
  • 0 kudos

Signal abroad

Haven't been able to get a signal on recent trips to Madrid and Rome? 

Resolved! Apple Watch Not connecting

My Apple Watch Ultra is linked to my IPhone on O2 account but shows as No Connection on gather watch under mobile settings - There is a green tick against O2 Plan - I’ve tried 8 Customer service Agents in attempt to resolve and Esim has been rest a f...

Lhc444 by Level 1: Joiner
  • 6780 Views
  • 34 replies
  • 0 kudos

cellular at sea maritime network

I need to make and receive calls from the business while my cruise ship is at sea. The fact is I can't connect to the network at all. I wonder what is preventing me from connecting to this cellular at sea maritime network. Is it a roaming barred, spe...

funfun by Level 1: Joiner
  • 1775 Views
  • 6 replies
  • 0 kudos

Resolved! 2nd phone

how can I check the bill for my 2nd registered phone