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I have a huge problem

Dear [O2 Customer Service], I am writing to express my extreme disappointment with the service I have received over the past four weeks regarding an ongoing issue with my text messaging service. Despite numerous attempts to rectify the situation, I h...

Andrei49 by • Level 1: Joiner
  • 474 Views
  • 1 replies
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data roaming bolt on

from this o2.co.uk website: "The Bolt Ons last for over 30 days. The Bolt Ons last for over 30 days, so you don’t need to use all your data in a day or a week"30 days and a second is over 30 days. So is a million years. I need to know if there is a t...

Resolved! Phone has no sim restrictions yet won’t recognise my sim.

I bought an iPhone 14 privately on eBay with no sim restrictions and yet it won’t recognise any sim. Apple have confirmed iPhone is working as it should. It seems that it may be carrier locked but I can’t get in touch with the seller to see what carr...

Ekmg by • Level 1: Joiner
  • 2193 Views
  • 4 replies
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No signal in new area

Hi, I've moved to a new area and have no signal. My partner has signal and he's recently moved to O2. I've checked network tracker - no alerts, I've reset my network setting - no change. Correct me if I'm wrong but he has an iphone, and I don't, so I...

AnnaF192 by • Level 1: Joiner
  • 545 Views
  • 2 replies
  • 0 kudos

Texting Canada

When I try text my son in Canada the text is not sent. How can I send the text ?

How can I give access to usage data to other numbers on my account

I have 4 numbers linked to my account; mine, my partner and 2 kids. With virgin, they could use the app under their own login for their own number, and monitor usage etc. I can’t see how we set this up for o2, can you advise please

Cath_C by • Level 1: Joiner
  • 426 Views
  • 1 replies
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iPhone 14 Pro camera freezing

Hi, looking for some help with my camera on iPhone 14 Pro. It just freezes when I open it, it works ok on the front camera but not the rear camera. Ive uninstalled, reinstalled the camera app, updated the phone. Switched off and rebooted the phone bu...

LandyLou by • Level 1: Joiner
  • 965 Views
  • 3 replies
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Apple Watch error 26

Does anyone know how to resolve this error when setting up an Apple Watch to mobile data?? Called multiple times and getting no help at all!!!

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