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Calls

Jw12
Level 1: Joiner
  • 1 Posts
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Registered:

on ‎13-01-2024 13:12

on ‎13-01-2024 13:12

I pay monthly and as far as I’m aware it’s being taken out my bank. I have signal and Wi-Fi but when I try to call out the call fails. People can call me but not the other way. I can call on WhatsApp because I have Wi-Fi. 
I have turned airplane mode On and off and do not disturb. 
please can you help. 

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MI5
Level 94: Supreme
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Registered:

on ‎13-01-2024 13:28

on ‎13-01-2024 13:28

@Jw12 

O2 are having issues with direct debits so best to call to check.

You can get in touch with Payment Management team on 0800 902 0217 who’ll find a solution that’s right for you.
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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