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Forum Posts

Lost sim abroad

Hi, I have live my SIM card whilst putting a local sim in temporarily. I am in Colombia in South America and will be continuing to travel for another year. I would like to keep my o2 number and sim. Is it possible for you to send me an esim? Thanks

SMB1996 by Level 1: Joiner
  • 861 Views
  • 2 replies
  • 0 kudos

Resolved! Cancel Disney+

Hi. I think I had 3 free months subscription to Disney+ which activated 29.8.23 through O2. Please can I cancel the subscription?

HAH8 by Level 1: Joiner
  • 404 Views
  • 2 replies
  • 0 kudos

New sim

Need a sim card for my new phone

Lgu05111 by Level 1: Joiner
  • 223 Views
  • 1 replies
  • 0 kudos

I want to keep my old number

Hi, I just switched to O2. I have already provided my PAC but the new SIM card O2 sent me has a new number. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!] Can you change it for me please? or send me ...

Paolo1 by Level 1: Joiner
  • 351 Views
  • 1 replies
  • 0 kudos

Swapped Sim

Changed from EE to O2, spoke to O2 representative he told me to change the sim then go to settings, Phone and change my number however it’s still showing the temporary number and it’s saying my old number is going to expire in 26 days?

Pierce1 by Level 1: Joiner
  • 265 Views
  • 1 replies
  • 0 kudos

Resolved! Samsung Galaxy buds

I need a new promo code for the Samsung galaxy buds2 pro. I have rang o2 4 times about this. the first code i got after 30 days is coming up as invalid. so i rang o2 was told to wait 48 hours. after 48 hours the problem remains. rang o2 was told i wo...

ohare1995 by Level 1: Joiner
  • 732 Views
  • 4 replies
  • 0 kudos

enhanced connectivity

I have connectivity issues where I live. The signal is very poor and intermittent. I have problems receiving One Time Codes in time so online banking is becoming very very difficult. Can 02 provide some sort of enhanced connectivity?

Alan13131 by Level 1: Joiner
  • 475 Views
  • 3 replies
  • 0 kudos

Resolved! New phone, new sim?

I received my new iphone 15 pro max, but I didn't receive a new sim. I've set the phone up transferring all my data from my old iphone, but I need to activate to the o2 network so I can use the phone. Do I need a new sim, or what do I do to get it ac...

Kinga72 by Level 1: Joiner
  • 360 Views
  • 1 replies
  • 0 kudos

Resolved! Sim not working

Hi.Just received new sim card as old one was stolen with my phone,and it doesnt work .Im trying to activate ot using serial number but it wont let me as asking to contact O2