Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Gambling sites

Hello is there any way to block gambling sites from getting access? 

Resolved! PAC code transfer not happened

Gave o2 my PAC number at the weekend and my old number still hasn’t been ported across. Why is it taking so long?

Chunk1 by Level 1: Joiner
  • 520 Views
  • 3 replies
  • 0 kudos

Resolved! Nano sim

Hello,I have an O2 monthly package. I have just bought a new phone, a sim-free Samsung Galaxy A14-64 GB, and I want to switch to using that as my phone for the O2 package. The Samsung instructions tell me to insert a nano sim. Is that something O2 su...

Ray9 by Level 1: Joiner
  • 670 Views
  • 3 replies
  • 0 kudos

unable to receive verification sms

Hi I am hoping someone can help, I have had my number ported over from EE to o2 on Tuesday, i had to have a sim swap yesterday in store as the number would not link with the iPhone after porting to set up i message and facetime, that seems to have so...

Jo1232 by Level 1: Joiner
  • 555 Views
  • 2 replies
  • 0 kudos

Faulty iPhone

Recently upgraded to the iPhone 14plus. turned out to be faulty. o2 being unhelpful

Ozzy1968 by Level 1: Joiner
  • 406 Views
  • 3 replies
  • 0 kudos

No data when abroad

Hello, I am not happy. I am customer of o2 for 10 years. I travel regularly overseas including outside the EU and Data roaming has always been automatically available and you charge me on my monthly bill for usage. I have just arrived on an overseas ...

Tim11 by Level 1: Joiner
  • 579 Views
  • 4 replies
  • 0 kudos

Voicemail notification not working

I changed my tariff over the phone to a sim only tariff and since then, I do not receive notification of voicemails on my iPhone 13?? The person calling can leave a msg but I do not get notification unless I dial 901,please help it’s driving me crazy...

Tonylb72 by Level 1: Joiner
  • 1075 Views
  • 1 replies
  • 0 kudos

Resolved! Lost phone

I lost my phone and ordered a new sim. Now I'm trying to activate the sim on a new device but it's asking for confirmation from the old lost phone. How do I activate new sim?

Ac3 by Level 1: Joiner
  • 358 Views
  • 2 replies
  • 0 kudos