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Forum Posts

Resolved! Refund

Hi I have accidentally bought a bolt on can  I cancel and get refund.

Paree by Level 1: Joiner
  • 334 Views
  • 1 replies
  • 0 kudos

Replacement sim

So I reported my phone as lost or possibly stolen at the weekend. I've received my replacement sim but it is still not working over 24 hours later. Do I need to wait longer or call customer services? The problem is every time I call O2 the wait is al...

Kkkk by Level 1: Joiner
  • 348 Views
  • 2 replies
  • 0 kudos

Contact o2

Recently returned from Spain now my Sky go won’t work and is saying that it doesn’t work in Spain

Cliff2 by Level 1: Joiner
  • 264 Views
  • 1 replies
  • 0 kudos

Apple Watch Code 14

Hello. I had to reset my Apple Watch Ultra and when I go to set up mobile service, it goes to O2 and comes up with error code 14. Rang O2 told someone from technical department would contact me no one has . i believe it's just a question of O2 resett...

Martin26 by Level 1: Joiner
  • 280 Views
  • 1 replies
  • 0 kudos

Having a nightmare migrating my number

@Breannaimtagging you because I’ve seen you help others, and I don’t know what else to do. i am in desperate need of help for the exact same issue! Bullet pointed version: - Bought a new iPhone 14 pro on o2 (new contract)- want to migrate my old numb...

Damob123 by Level 1: Joiner
  • 1590 Views
  • 10 replies
  • 0 kudos

Number Migration - Virgin Legacy Problems

Hello, I have recently bought a new handset with an O2 pay monthly plan. I planned to switch my old number to this new handset sim - sounds straightforward. The problem is my old number is a Virgin Legacy sim, and so when I get a PAC code it isn't ac...

Mica77 by Level 1: Joiner
  • 873 Views
  • 4 replies
  • 0 kudos

Split port from EE to O2

Hi,I have a few O2 numbers on my account and wanted to move accross two EE numbers via PAC / number porting. I had a message today saying the port has been done.On both number transferred to O2, the EE sim is still active and receiving some calls and...

Bhavesh by Level 1: Joiner
  • 677 Views
  • 4 replies
  • 0 kudos

Resolved! Using phone in Ireland

Can I use my O2 (formerly Virgin) phone/SIM in Ireland? What does it cost?

TimBro by Level 1: Joiner
  • 370 Views
  • 1 replies
  • 0 kudos