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Forum Posts

Samsung Galaxy A54 5G

Just A Refurbished Samsung Galaxy A54 5G And Can't Find Any Help From The O2 Help With Devices, Mine Isn't Listed.

emjay75 by Level 1: Joiner
  • 501 Views
  • 2 replies
  • 0 kudos

Resolved! PUK code

I locked my phone and need PUK code but the SIM is from Virgin, I can't contact virgin as i left them and can't find how to contact o2 by email. I would like to order a new SIM if i can't get a PUK code for the Virgin SIM.

Ds123 by Level 1: Joiner
  • 819 Views
  • 2 replies
  • 0 kudos

O2 Anovo Help

Hi, I recently made a damage claim on my O2 Insurance but had no progress after 4 working days so decided to ring up. I was told that they had no receipt of my phone being picked up, so I was instructed to send a screenshot of proof so they could loo...

laby201 by Level 1: Joiner
  • 2351 Views
  • 11 replies
  • 0 kudos

Signal strength

O2 online system showing 4 bar signal strength , but correct strength on my handset 3 to 1 and dropped coversations

CaptRon by Level 1: Joiner
  • 423 Views
  • 2 replies
  • 0 kudos

Number porting

I did a number transfer from RWG in October. The number left RWG and i put my simcard in my phone and thought it was all transfered. When i checked the following day the number is disconnected and doesnt connect and the original o2 number is till on ...

Silwin by Level 1: Joiner
  • 414 Views
  • 1 replies
  • 0 kudos

WiFi coverage

Hi, I've been with O2 for a while now but I'm very unhappy with the response time when using my phone in various areas. I was using an Iphone 13 which was bad and recently upgraded to an Iphone15 which isn't any better. My phone is configured for 5G ...

skermack by Level 1: Joiner
  • 382 Views
  • 1 replies
  • 0 kudos

Downloading O2 app from Thailand

I'm trying to download the O2 app from Thailand to keep track of my calls but google play keeps saying isn't available in my region. I've tried to use X-VPN which locates my IP address in Singapore but app still no available from Singa either! I don'...

passedout by Level 1: Joiner
  • 1656 Views
  • 12 replies
  • 0 kudos

Billing

I have been trying to access my latest bill since I received an email notification about in on 23rd November.Every time I try to access it I am told I cannot access this page right now. It also refuses to let me access billing history.This has been g...

VF1 by Level 1: Joiner
  • 484 Views
  • 2 replies
  • 0 kudos

Can’t log in to 02 app

When I log in it says something about 48 hours unable to log in contact us if this problem continues. I can’t log in to the app

Ic1 by Level 1: Joiner
  • 316 Views
  • 1 replies
  • 0 kudos