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sim issue after O2 took over Virgin

Hi, O2 took over my Virgin pay monthly account. I was advised that I did not need to do or change anything. However I could no longer access the internet. I got a message saying I needed to add a Data Add on. I sought advice from the O2 shop who said...

Resolved! Requesting pac code

I am moving from o2 and need my pac code so that I can keep my number.

Australian phone number sim

Can I get an Australian number sim here in the uk?

Apple Watch can’t load data plan

I have a data plan for my Apple Watch 7, I recently unpaired the watch from my iPhone and then repaired it as a new watch as I was having difficulty with the battery. Battery problems sorted but now I cannot set up the data plan again, I get error 10...

How do I get 5G service?

I used to live in a total mobile signal blackspot - until a phone mast was built about 1.2 miles away with clear line of sight, and O2 started transmitting about 6 months ago (I live in the UK postcode NE65 7AN).The O2 website says I should get 5G si...

My SMS messages are being received as “InfoSMS” instead of my phone number/ name

I’m sending a text messages to a friend in Ireland and instead of my name or number showing at the top of the text, “InfoSMS” is showing up. He said it did not go into our regular messages thread, instead to a new thread. Why is my number showing as ...

Custom Phone Number

Hi,Id like to get a custom phone number,

Blacklisted

I brought a redmi note 10 pro in 2021 direct from Xiaomi, I've now brought a new phone and would like to sell the redmi I've been told my phone was blacklisted by O2 in 2022 though I have been using it. It was brought brand new.Is there anything I ca...

New phone same plan

More info (Highlight to read)More info (Highlight to read) Hello, I currently have an exceptional mobile plan of £15 per month for unlimited data, texts, and minutes. My current phone contract ends next month and will be fully paid off. However in or...

Not connecting to WIFI, only showing Saved.

Do I need to download a new set of settings for my mobile (Oukitel C36)? I have had to do this with other carriers in the past.I am not connecting to WIFI at home, it only shows it as being "Saved".

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