New account
Have just signed up for virgin TV and have received a new sim card.Already an 02 customer,so now have 2 accounts. Need some help with this as I don't need 2 accounts
Have just signed up for virgin TV and have received a new sim card.Already an 02 customer,so now have 2 accounts. Need some help with this as I don't need 2 accounts
Been trying to get pay monthly number onto pay as you go its takes 2 sims being sent one was wrong and about 12 calls and still getting nowhere Apparently its swapped over and working , even though numbers vanished from my 02 account - new 02 sim has...
I can’t access my o2
My Chromebook isn’t recognising my number or email address so can’t set it up
Hi all, I hope somebody can help. I bought a refurb iPhone XR from o2 on 18/06/23 and noticed straight away that something wasn't quite right. I stupidly ignored it and, surprise surprise, it got worse and started doing other weird things too.When I'...
How can I change my date of birth ?
The SIM card is registering in my phone but says “no service”. I can connect to Wi-Fi. to activate the sim I need to send a confirmation code which will be texted to my phone number. As my phone says “no service”, I can’t receive the text to activate...
My a12 had been on three, is unlocked but a white screen with 3 kept coming up so I factory reset it. Now I can only get to the copy from old phone part of the set up, is there anything I can do?
please can someone explain to me, how, when you return a brand new phone that was not working correctly can they replace it with a refurbished phone?
Hi got a new iPhone 15 contract and trying to activate. Inserted sim and device says no sim found.Thanks