Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hello not sure who to ask I received my new iPhone 13 and can’t get network set up . I had a sim for iPhone SE but says SIM card not compatible. Can you help to complete my setting up of new phone, thanks Fiona
Hi how can i change my security password
Hi My home internet is currently not working and I am trying to contact to my VPN using my 02 phone personal hotspot but it will not let me connect. I have contacted my work administrator and they say the issue is with my service provider.
I switched from 3 network to O2, initially I received physical sim and raised request for esim. When I'm trying to scan the code it says "unable to activate esim, contact O2 for assistance". I had a call with O2 support team using my physical sim and...
Hello,I have an iPhone 11. I am abroad in Berlin and I’ve tried several times to connect to the roaming APN. Phone calls are working, it’s just mobile data. From time to time, after clicking on reset settings and rebooting device I achieve to connect...
10 days ago I moved two numbers from Vodafone to O2. One ported over okay (the number linked to this login). The other has been a complete disaster. I am unable to receive any text messages and the only calls I have received have been from an O2 hand...
Difficulty logging in
I have recently received my phone, and am transferring from EE to O2. I received a message saying that once my number is transferred, my old EE contract will cancel automatically. However, i can still see that i have signal for both EE and O2? How ca...
Why is my O2 app Still not working
Please please help I’m fed up of calling 202 or waiting for someone to call me back! my watch won’t connect to cellular! I have updates both watch and iPhone. Waited longer than 24 hours but it says call 202 if it hasn’t connected which I have done b...
