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Forum Posts

Corrupt PDF instructions

I have contacted o2 twice in the last few days to arrange for a faulty handset to be replaced, however all of the PDF return delivery instructions snet via email are corrupt and can't be opened. I've tried both on laptop and smart device a d various ...

MitchR by Level 1: Joiner
  • 572 Views
  • 4 replies
  • 0 kudos

Madagascar

Hello lm in Madagascar with your travel package, but data roaming doesn't work. I have successfully registered with both airtel and orange mg. I appear to have been charged for at least one day.

Number not being changed

At the time I signed up for a sim only deal from ID I filled in the form with the PAC number etc. New sim arrived and it’s an o2 number, so I downloaded the app and went through the process again. Still nothing and twice now I’ve visited o2 shops whi...

Not receiving calls or texts but can make calls

Can you fix my network as I can’t receive calls or messages, but can make a call, also I can’t access my apple account because I can’t get the otp number Kind Regards Anthony Calder

Helpplz1 by Level 1: Joiner
  • 412 Views
  • 2 replies
  • 0 kudos

Resolved! Phone call history

Hi, wher can I find 1 year old call history?

Ja8 by Level 1: Joiner
  • 510 Views
  • 2 replies
  • 0 kudos

Wi-Fi calling issue I can hear other people but they can't call me.

Hi. I have a problem with wi-fi calling. When I call out I can hear other people but they can't hear me. I can hear them say that I am cutting out. It's bad to the extent that even the most basic conversation isn't possible. From my end there is quit...

OwenA by Level 1: Joiner
  • 1268 Views
  • 7 replies
  • 0 kudos

Resolved! Voicemail keeps turning itself back on

Hi,My voicemail keeps turning itself back despite me turning it via the O2 number 1730. (Samsung 20+) Also, I cannot turn off ID /spam caller as it is greyed out. Never had this issue on my previous Samsungs 'phones. Any help would be greatly appreci...

Steve32 by Level 1: Joiner
  • 1177 Views
  • 1 replies
  • 0 kudos

No network

Hi - I started experiencing network issues before Christmas. O2 sent me a new sim which worked for a couple of days and now back to no signal - either searching for a signal or I have an ! at the top. There is always a mast around my home which isn’t...

stacey111 by Level 1: Joiner
  • 935 Views
  • 5 replies
  • 0 kudos