Get tech support for your O2 issues

Fraudulent calls and emails

Hi, since my number was moved from Virgin to O2, I have been receiving a large amount of calls from various numbers, trying to get access to my account details. Today I also received an email from news@o2-email.co.uk claiming there’s an issue with my...

Not allowed to use my o2 app

I am unable to long into my o2 app.I am also having issues with upgrading my phone early because “there are changes” on my account - I have not made any changes… I have been having issues with my o2 account for the last few years, and it’s to they po...

Frozen

My new apple 15 pro max frozen I can not reboot or switch off

4g speeds dropped from 40+ mb/s to less than 4mb/s in AB42 near peterhead

4G speeds drastically slow. Dropped from 40 to 60 Meg to less than 5 Meg all day. It is unworkable as a main Internet provider. Are there known issues/reasons for this?

Resolved! No text or calls after port in

Hi, I am on a new pay monthly contract for almost a month. I ported in my number from the previous network in the second week of Jan. Since then I am not able to receive any text messages. O2 asked 10 business days for the backend team to fix the iss...

Subject: Request for Age Restriction removal on www.leaforganics.co.uk

We have noticed that many customers are experiencing difficulties accessing our website, www.leaforganics.co.uk due to age verification requirements imposed by your network.We seek your assistance in confirming the website does not include any adult ...

Resolved! Changing account name and date of birth

Changing account name and date of birth.

Issues mobile date and calls

hi, I don't understand why I don't have internet and I can't use calls

Forgotten security question

Hi I’ve forgotten my security question and then it won’t let me change my password

Resolved! what time do numbers port?

Today was the day that o2 gave me for my number porting and was wondering when numbers typically port and what to do if nothing changes, can they do anything on socials because my experience with o2 on socials has been more positive than over phone.

O2

Forum Posts