Hi, I’ve recently switched from a contract to pay as you go. I have a
small amount of airtime to pay off on my previous contract, but myo2 has
now synced with my pay as you go details and I can’t access the bill to
pay it. Every time I call o2 the li...
Hi Please can someone help me, I currently have an o2 monthly contract
(formerly Virgin) but this is in my husband's name. We would like to
transfer the ownership to me however when we called o2, we were told
this would not be possible. They were una...
Hi, I've been having great difficulty with a transfer of ownership from
myself to my ex-partner. Following O2 guidance, on Monday, took out a
contract at the local O2 store and got a SIM with a temporary number. We
then phoned O2 together. Over the c...
Hi, I have had no signal on my phone for internet browsing, none of my
apps work and I cannot get any mobile signal at all for the last day or
so.. I can see there is a problem with a mast locally but I don’t know
if my phone actually has a problem o...
Just purchased a sim to use abroad fo data, registered sim and works in
phone. I need to use it in my wi fi box to use as a mobile wi fi but
doesn’t work, wi fi box recognises sim but showing no internet
connection
Hi. I've lost my phone and can't remember the answer to my security
question, but I really need the number as it is linked to my 2FA for
various things. I have all the rest of my identity checks, passport,
bank payment details ect. Is it possible to ...
HiIf you pay off the outstanding amount on your device plan in order to
be able to get an early upgrade but then decide to cancel the upgrade do
you get a refund?
4 calls to O2 customer services today. Nearly 4 hours of calls. Cut off
twice I’d guess for asking awkward questions. Despite asking politely
for WiFi calling and 4G calling to be disabled they insist on going
through pointless attempts to fix this. ...
