Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

iPhone 15 poor signal and data loss

I moved to iPhone 15 and ever since day 1 I’ve had nothing but trouble with signal and data not working and showing I have signal but won’t work is there a problem with these handsets

Matty71 by Level 1: Joiner
  • 1530 Views
  • 2 replies
  • 0 kudos

PROBLEM!!!!

I submitted an application for a contract, 20.07. in the letter that came to me on email it was indicated that I would receive a response within 24 hours. when in an online chat I try to ask a question why I haven’t received an answer for more than t...

AL12 by Level 1: Joiner
  • 519 Views
  • 1 replies
  • 0 kudos

Login

I can't login due to not having my phone number??

Massey by Level 1: Joiner
  • 433 Views
  • 1 replies
  • 0 kudos

Why is my O2 Signal so poor nowdays

For the last 9 months plus (which has been reported to O2 many times now) the signal on our O2 phones is terrible. We have 4 phones in total and if we go into Burnley they just keep saying it's a mast issue. Well it can't be because wherever we go th...

FedUp1968 by Level 1: Joiner
  • 27442 Views
  • 12 replies
  • 0 kudos

Resolved! IPv6 availability

Hi! I am trying to access an IPv6 only site but can't due to my phone not getting an IPv6 address while off WiFi.Verified that by going to whatismyipaddress.com; IPv6 was shown as "Not detected".On home WiFi, I can get an IPv6 address, and I am sudde...

vargabp by Level 1: Joiner
  • 4834 Views
  • 9 replies
  • 0 kudos

Sim swap stuck in processing for over 3 days!!!

My phone was stolen last 4 days ago and a bar was put on the number. I went into the o2 store to get a new SIM but it has been stuck at 'processing' for over 3 days now. I've had multiple calls with the customer service team but being told a ticket h...

saztaz66 by Level 1: Joiner
  • 1369 Views
  • 5 replies
  • 0 kudos