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Resolved! eSIM

I received my new phone and I’m unable to install my eSIM. There was no QR code to activate and when I was transferring everything over from my old phone no message appeared to activate it. I'm unable to use my phone without WiFi now, can anyone help...

O2 Cut Both Phones Off - eSim

Step 1: I tried transferring the eSmi via the settings... the easy way was never going to work. Call O2 my phone tells me. Next step: call o2... They cut me off by ordering the eSim, the last thing I heard. "I will guide you through how to do it"... ...

Fuming!!!

Paid my bill all up to date and these ******s have just cut of my 2 buisness phones … lost thousands today … how do I contact these ******???

My texts and calls are not going through

Lately my phone calls and texts are refusing to go through and are all going through about 2 hours later - by which time I have normally seen whoever I am sending them to!

screen replacementr problems

had my phone screen replaced afer cracking it 12 months ago in a car accident.Got rid of my monthly contract as i was not workingNow i replaced my screen it will not let me use my password.I never really used it before,i used the drawing a pattern lo...

No sound on calls and instantly cut off

If I make a call and cant hear anyone answer . If anyone rings me I can hear them but the instantly get cut off.

O2app

Hi I have entered on the app to log in my email address and password. Selected code to be sent to my mobile number but it says it cannot send a y more codes ask for help….?

Witajcie

Hej. Czy miał ktoś z was taką sytuację że przy kupnie nowego telefonu paczka zaginęła u kuriera. Mimo moich zgłoszeń do o2 oraz firmy kurierskiej w dalszym ciągu problemu nie rozwiązali.DPD mówi ze paczka zaginęła a o2 nic z tym nie robi.

Alcatel personal hotspot

Alcatel mobile personal hotspot keeps turning itself off. Can anyone help to solve this problem.

New phone delivery problem

Hi. I have recently upgraded to a new phone.I have a message from the courier that they have tried to deliver it - twice - but because I am not at home there is no chance the phone can be delivered.How can I resolve this.I am unable to change the del...

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