Abroad

[Casey1403]

I am currently abroad and would like to access my account however I am unable to receive the text message to verify that this is my phone number

[pgn]

Have you tried using the MyO2 app, from your phone's app store, @Casey1403? It does not prompt for a pin via SMS (normally anyway!).

Failing that, contact O2 via Social Media, ways are in the link just below - good luck!

[ComaChameleon]

I got my O2 sim only for traveling to UK (back when there was no free roaming). I get the alert often too. It seems sometimes you get the code and sometimes not. Just try it again at another time, it should work then. At least that's what I experienced.