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Forum Posts

Can't receive calls or texts even after new SIM

Im at my wits end here, i recently found out on monday last week that my number is coming up as unknown to people trying to call me (I do have data and can make outgoing calls/texts to anyone fine though). It could have been happening for awhile prio...

Cstn by Level 1: Joiner
  • 2412 Views
  • 8 replies
  • 0 kudos

Resolved! eSIM

I received my new phone and I’m unable to install my eSIM. There was no QR code to activate and when I was transferring everything over from my old phone no message appeared to activate it. I'm unable to use my phone without WiFi now, can anyone help...

Shauna98 by Level 1: Joiner
  • 338 Views
  • 1 replies
  • 0 kudos

O2 Cut Both Phones Off - eSim

Step 1: I tried transferring the eSmi via the settings... the easy way was never going to work. Call O2 my phone tells me. Next step: call o2... They cut me off by ordering the eSim, the last thing I heard. "I will guide you through how to do it"... ...

oppp by Level 1: Joiner
  • 1124 Views
  • 11 replies
  • 0 kudos

Fuming!!!

Paid my bill all up to date and these ******s have just cut of my 2 buisness phones … lost thousands today … how do I contact these ******???

fuming70 by Level 1: Joiner
  • 294 Views
  • 2 replies
  • 0 kudos

My texts and calls are not going through

Lately my phone calls and texts are refusing to go through and are all going through about 2 hours later - by which time I have normally seen whoever I am sending them to!

NottsVet by Level 1: Joiner
  • 360 Views
  • 2 replies
  • 0 kudos

screen replacementr problems

had my phone screen replaced afer cracking it 12 months ago in a car accident.Got rid of my monthly contract as i was not workingNow i replaced my screen it will not let me use my password.I never really used it before,i used the drawing a pattern lo...

steve_67 by Level 1: Joiner
  • 272 Views
  • 1 replies
  • 0 kudos

O2app

Hi I have entered on the app to log in my email address and password. Selected code to be sent to my mobile number but it says it cannot send a y more codes ask for help….?

Baddy by Level 1: Joiner
  • 282 Views
  • 1 replies
  • 0 kudos

Witajcie

Hej. Czy miał ktoś z was taką sytuację że przy kupnie nowego telefonu paczka zaginęła u kuriera. Mimo moich zgłoszeń do o2 oraz firmy kurierskiej w dalszym ciągu problemu nie rozwiązali.DPD mówi ze paczka zaginęła a o2 nic z tym nie robi.

Pomocy by Level 1: Joiner
  • 282 Views
  • 1 replies
  • 0 kudos

Alcatel personal hotspot

Alcatel mobile personal hotspot keeps turning itself off. Can anyone help to solve this problem.

Jeanie by Level 1: Joiner
  • 931 Views
  • 6 replies
  • 0 kudos