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Forum Posts

Resolved! billing

I have been charged for calls to Germany or Sweden , but I have been told that my contract covers Eu countries could you explain this to me?

SOHEILA by Level 1: Joiner
  • 482 Views
  • 3 replies
  • 0 kudos

Phone slow

My phone is VERY slow. I have only had it a month and I have updated my IOS. Every time I use google it takes a very long time and I’m constantly having to solve puzzles for security. I had no issue with my lady phone

i cannot log into my account due to an error

I have transferred my number over via a pac code from another provider. I waited a week and then my old provider informed my they were shutting my account down and the number is being transfered. I did not get any notification or email from o2 and th...

njbain91 by Level 1: Joiner
  • 326 Views
  • 1 replies
  • 0 kudos

Resolved! Retrieve voice mails

Can u send me information on how i can retrieve my voicemail left by people within past month (REMOVED) i accidentally deleted it

can't sign in

Tried several times both Safari and Chrome to sign in. Each time I enter the 6 digit code you sent, nothing happens and the page remains open although I click Continue or Enter every time. So I"m not able to sign in to my account.

gbr2004uk by Level 1: Joiner
  • 222 Views
  • 1 replies
  • 0 kudos

Calls dropping and silence from incoming and outgoing

I have been in contact with Apple who ran a diagnostic test on my iPhone. Calls are dropping out and sometimes there is just silence. Also when I receive calls they can hear me but I can’t hear them. I have reset all settings but nothing works.

Paul74 by Level 1: Joiner
  • 360 Views
  • 1 replies
  • 0 kudos

Resolved! Money

30 pounds was taken out of my account even though I didnt actually buy the phone

Jayden7 by Level 1: Joiner
  • 292 Views
  • 1 replies
  • 0 kudos

Apple iMessage Phone number

So I have just moved to O2, I cannot find anyway to message o2 support on the web but that's a conversation for another day.My sim is active but the iphone will not allow me to add my phone number to message or facetime it just errors, so it is insis...

Woofdoggy by Level 1: Joiner
  • 630 Views
  • 5 replies
  • 0 kudos