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6 digit code

I did not receive my 6- digit code

Souha by Level 1: Joiner
  • 261 Views
  • 1 replies
  • 0 kudos

Resolved! E Sim

E Sim pack not arrived nor available to download, new phone arrived yesterday, now over 24 hrs but no E Sim news. Done through my 02 online

Jackpot by Level 1: Joiner
  • 775 Views
  • 5 replies
  • 0 kudos

Roaming not working in Italy

Please can someone help me. I am struggling with my phone. I think a roaming bar is in effect as I just landed in Italy

Chow2 by Level 1: Joiner
  • 444 Views
  • 1 replies
  • 0 kudos

A bit of a shambles

Good morning,I would like to download our bill for May 2024, as I have done every month for the last three years. However, now I have to be sent a code - that never arrives. I've phoned 3 times this morning and spent over an hour on hold.I dialled th...

TTLtd by Level 1: Joiner
  • 355 Views
  • 3 replies
  • 0 kudos

Resolved! Help needed

Good morning I got a new phone but I would like to keep my same number . I would like to port the number from the old device to the new one please

Whatsapp issues

Whatsapp failing to pick up my home Wifi (Virgin Media) and therefore won’t send/receive messages or download photos. All other apps and browsers on my iPhone are using internet ok. I have tried all the delete/install app, reboot wifi, toggle airplai...

Jacey1 by Level 1: Joiner
  • 808 Views
  • 2 replies
  • 0 kudos

Resolved! Moving over my number to my o2 account

I have had an o2 SIM card since I took a deal with Virgin Media in March. I wish now to terminate my deal with the other provider and move my number to o2. Do I simply use a PAC code to transport my number over to o2 or is it more complicated now tha...

Sol-fa by Level 1: Joiner
  • 372 Views
  • 1 replies
  • 0 kudos

Resolved! O2 cant connect 4g

So then I've been using this card for a good few months and I'm pretty damn annoyed at the way it works. I went on tour, topped up the card and there was a problem with the damn signal again.Pages don't load, I connect to the damn 2G network, is ther...

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PatrYKo7 by Level 1: Joiner
  • 1981 Views
  • 14 replies
  • 0 kudos

Very Poor Signal

Over the past 18-24 months my o2 mobile data and calling signal has been nothing less than appalling both inside and outside. It used to be great inside and out, something has definitely happened in the area. My other half has a Tesco mobile who I be...

Trees by Level 1: Joiner
  • 1146 Views
  • 5 replies
  • 0 kudos