Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Problems with sim card or account

Hi, For some reason I started to have a problem with calls, sms and mobile Internet. I cannot make any calls, receive any sms or use Internet. Only wi-fi works for me.Could you advise the reason?

Tamar by Level 1: Joiner
  • 301 Views
  • 1 replies
  • 0 kudos

Resolved! Extending ring time

I want to increase the ring time before my phone goes to voicemail how ?

Jimd by Level 1: Joiner
  • 2390 Views
  • 13 replies
  • 0 kudos

pay my bill

i want to pay my bill but i cant get into my 02 account. please help the sim has stopped working

Resolved! Call Backs

Hi O2, I am getting calls from people who say I have called them - but I haven’t! Any ideas?

AndyP1 by Level 1: Joiner
  • 361 Views
  • 2 replies
  • 0 kudos

Resolved! phone broken

My phone has developed lines across it and the touch isnt working 

data problem?

the past couple of months i’ve payed up to £40-£50 and have no received any data i’m on the £10 big bundle and haven’t had any data given to me, i’ve tried topping up on vouchers, over the phone on bank card and on the o2 app just then i’ve spent my ...

Text abroad

I am abroad (norway), and can't receive sms (texts), but need to receive a text from 02 to access my 02.

Payment made 19/06/24 to clear a contract

I went into Peterborough shop to seek advice about my contract due to expire in September and if they had a better deal for me. They said I could change to a cheaper monthly airtime product providing I paid the outstanding amount for my phone. I paid...

AnneW by Level 1: Joiner
  • 276 Views
  • 1 replies
  • 0 kudos

Pac transfer

Hi just after some help. transferrred from sky wednesday to 02. I havent been able to make calls or texts since. Need to get sorted but i cant make calls thank you

Phone delivery

Right DPD tried delivering my phone on the 19th sadly i didn't have the code for the driver so he sent it back to dpd but now they sent it to 02 but I've received nothing about the phone or if im ever going to get it

Luke25 by Level 1: Joiner
  • 601 Views
  • 3 replies
  • 0 kudos