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Resolved! Lost phone trying to activate replacement sim in another phone

HiMy son is on holiday and has lost his phone. He has blocked the phone and sim and ordered a replacement sim. We can’t activate the sim by text message as it won’t send from the new sim or by logging in to my o2 due to the verification code being se...

Number trasfer

Hi, I filled out all the relevant forms about a number transfer including codes and has confirmation that this would be processed but nothing is showing on the account. How do I ensure this is processed?

Resolved! Talk with agent

Lakha

O2 app

Hi why cannot access my o2 app or log on using the accounts page thanks

Resolved! Unpaid Bill now paid but phone still off.

All incoming and outgoing calls are turned off as are messages. How do I get in touch with 02 to reactivate my phone? Any number associated with them just cut off instantly.

Resolved! Change from Tesco to Virgin

1. I have purchased a new VOLT contract from Virgin Media.2. Tesco have provided a PAC code so that I can transfer my old number.3. Virgin o2 have sent a new SIM with a new number which I want to change to my old Tesco number.4. All attempts to Reply...

Resolved! Scam calls

I am gettin calls saying it’s o2 is this a scam or are you trying to call me?

Resolved! PAC code

Need to get a PAC code but cant access phone to send text

Resolved! Data discrepancy

My new order NC71748393 says 5Gb of data whereas my contract through Virgin states 10Gb can you confirm I’m getting the 10Gb I was originally told?

London masts down :-(

What is happening in London with masts not working properly? I am having a major problem because there are masts not working properly both in the SW2 and TW10 postcodes. It means that I have essentially no coverage whilst at work and at home since la...

O2

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