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So unhelpful

It's impossible to contact anyone from O2. My signal has been down for a week and the date the 'upgrade' works are due to be complete has changed so no idea when It'll be back. On O2.com it's almost impossible to find a way to contact anyone....I'm n...

Unlocking an iphone

I've been waiting a week for O2 to unlock an iPhone 7 for me from a plan i had during the 20 years i was with them. How many times do I need to call and ask for this?

Steev180 by • Level 1: Joiner
  • 685 Views
  • 5 replies
  • 0 kudos

Phone saying no service

My phone is saying No network Emergency calls only any idea how to reswolve this

Kelly38 by • Level 1: Joiner
  • 242 Views
  • 1 replies
  • 0 kudos

Resolved! SIM not working

Hi, I got a sim last week but my phone isnt letting me use my old ported number which got ported today... can I delete the ESIM off my phone and re-install it?

02 Community

I thought the virtual assistant chat was going to be help from 02 employees. How do I de-register from asking other members of the public for help?

Bagpuss by • Level 1: Joiner
  • 301 Views
  • 1 replies
  • 0 kudos

Unlock my Old Phone

HiI am hoping you can help me.I am wanting to understand if my old mobile phone is locked and if it is locked how can I get it unlocked.

Mark_P by • Level 1: Joiner
  • 312 Views
  • 1 replies
  • 0 kudos

Sim

I don’t seem to have any mobile data, in settings it’s just saying set up mobile service

Nell1 by • Level 1: Joiner
  • 365 Views
  • 2 replies
  • 0 kudos

puk code

how do i get a puk code

dorw by • Level 1: Joiner
  • 213 Views
  • 1 replies
  • 0 kudos

Resolved! When my number is goi g to be connected

I came to O2 with a pac number to keep my old one. When it will be activated? Currently it shows a new number which I dont intent to use and not having my old number is causing me issues with my work and everyday life

Age verification

Hi I’m trying to join a 18 plus site but I’m unable to until o2 takes the age verification off

MarkHelmn by • Level 1: Joiner
  • 252 Views
  • 1 replies
  • 0 kudos
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