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Forum Posts

STILL NOT RECEIVING ALL INCOMING CALLS

2 forms filled out outlining issues with new phone. Been promised a call back twice and still waiting. Customer service is a waste of time. I'm losing business because of this. HELP!!

Resolved! Apple Watch Ultra

Hi, like many others I can not seem to activate my data on my Apple Watch.The watch pairs perfectly fine, it is brand new from the Apple Store. It asks me if I want to set up my data plan sharing setting up Mobile Service, but it seems stuck on a pag...

Adc5767 by Level 1: Joiner
  • 492 Views
  • 2 replies
  • 0 kudos

Variable or non existent network

Hopefully this is the right place to raise a query on coverage. I am in the BD17 6 area. I can only see one tower when we have a further 5 closer but blocked by the lay of the land. My cell tower check isCell ID 186,rsrp -126 andrsrq -12,sin 0 12 and...

Simreb by Level 1: Joiner
  • 408 Views
  • 4 replies
  • 0 kudos

Number transfer

Hi. I just purchased a new contract on 02.I was already on 02 but the deal I g0t was cheaper as a new customer. I spoke with 3 different people over the phone and they said they could transfer my number easily. Anyway. Since then, the number I want t...

Emily3391 by Level 1: Joiner
  • 350 Views
  • 2 replies
  • 0 kudos

Porting landline number

Hi. I want to get rid of my landline in the house but keep the number as I have had it for years and most people know it. How is this possible please

John7777 by Level 1: Joiner
  • 679 Views
  • 4 replies
  • 0 kudos

Resolved! All Incoming calls show as Unknown

Since I upgraded my sim card. All calls I receive are 'caller unknown' even when numbers are not withheld. Seams to be a common problem, tried changing sim cards several times including 4g & 5G sim cards, tried resting network connections, tried 4G c...

Maddy12211 by Level 1: Joiner
  • 4529 Views
  • 11 replies
  • 1 kudos

watch sim still stuck on O2 Activating. 2 weeks later

Ive spoken to O2 customer services for over 4 hours in total. They set up the airtime £7 plan over phone then cancelled it after the call had ended. The guy who did it won't call me back. Why is this so complicated. O2 service is very very poor

Luke7878 by Level 1: Joiner
  • 339 Views
  • 1 replies
  • 0 kudos

Resolved! Visual Voicemail

Switched from EE to O2 pay as you go a couple of months ago and since then my visual voicemail has not worked. Have scrolled through the community and many advise asking O2 to activate IData on my account, however after a couple of long and fruitless...

AlishaJ by Level 1: Joiner
  • 1228 Views
  • 3 replies
  • 0 kudos