Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Recently got sent new sim and no luck in activating it
Hi, I have a SIM card router with O2 SIM card and I can connect to the router but not to the internet? Been through Tether set up but still struggling. Can you advise please.
Hi,I recently changed my address on the account and when going to download my most recent bill it still had my previous address on there. I need to give proof of address for work so is it possible to email me my most recent bill with my new address p...
5 times i have sat waiting too get my phone number changed over from 3 to 02 ..5 times they promised it will happen within 24hrs. Its still not happening todsy i call and they tell me you have to call back where too busy ..wtf .. what king of tech su...
When I was talking to an O2 assistant to set up my new tariff, she made an error with my email address. correct email address: [edited] incorrect email address: [edited] can you please erase the second, wrong email address, please. It means I never r...
any time I'm out do the house away from my home WiFi my phone never works like txt or calls or data. It had nearly a week no like this and is doing my head in
Hi I’ve moved sim from a iPhone XS to 11 pro and the mobile data is now crazy slow. Showing I have 4g. what to do please ?
Hello My SIM Card is stuck in my old phone. The piece of plastic that is used to extract it is broken.My first thought was to siwtch to eSIM, but in order to do that, you need the SIM number that is on the SIM, whihc is not accessible. What can I do?...
I had revised a new iPhone threw o2 as my insurance was cancelled paid as tho I had insurance as one of the workers spoke to the manger I got a new iPhone 14 pro max smashed it once again after 4 days I sent it off to be repaired quoted me ?£700 sayi...
Hi there. I just changed from android to iphone. My old android phone was not suitable for 5G network but at the moment I am using Iphone 13 Pro and I’m wondering how to unlock 5G network. I might need my Sim card changed or ? Please help
