Get tech support for your O2 issues

Failed transfer of number from PAYG sim card to new esim with monthly contract

I recently moved from PAYG to a monthly contract that came with a new esim card and a new number. I requested that my old number, which I have been using for many years, be transferred to the new sim. 9 days and many conversations with 202 as well as...

Number porting error

I've had 2 pay monthly accounts for years, never had an issue with number porting. I just upgraded both phones with a 3rd party company as they were a lot cheaper. One phone had the number ported to Three, I stuck with O2 to ensure there would be no ...

Number Transfer from PAYASYOUGo to Pay Monthly

I had a pay as you go number which I wanted to transfer to my pay monthly esim purchased on 22nd July 2024. But just after requesting the transfer my original sim was disabled but number was not transferred. Everytime I contact MyO2 support they give...

Bolt on

I have just tried to buy Bolton of 8gb but when I pressed to confirm order it shows only 100mb added for £3.50, I tried again thinking I had pressed something wrong and it showed same thing. Now have emil confirming the 8gb add on so ahve actually sp...

eSim not working

I have recently until recently been using 2x physical sim cards for the past 6 months whilst i am abroad. I have a new device which only has space for 1 physical sim card and requested a eSim from O2. After installing this on the phone, I have been u...

switch from iphone 8 on O2 to newly purchased iphone 15Pro (sim-free)

can I just take the sim card out of my present iphone 8 and insert it in my 15Pro to activate it?

Can’t login to myo2

Why I can’t access myo2? When I entered my login details, it’s just shows me messages about something went wrong and to contact support…

Sim only router using data when roaming

My O2 sim has 30Gb monthly roaming data so I have it in a Zyxel NR5101 router whilst in France. However it is using around 1Gb of data a day in excess of any actual use. Can anyone explain why and what can I do to stop it?

Zone 3 roaming

Hello Dear I buy zone 3 roaming in 4 days ago but I don’t think is actively can u please help me with this

Moving over to 02

New sim and number is on its way, I wont be able to use it till Oct 14th when my current contract is up and I can do PAC. Pleas note this as I dont want to loose the contract in the meantime when I cant use it, paying by direct debit so it will be co...

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