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how do i disable 2 factor authentication

my account has 2 factor authentication that i never asked for and is half baked, i want to abandon the 2 factor authentication, there is no remember this device option and no option to send the code to email instead of text meaning if i had no signal...

I wanted to keep my old number

Dear Sir/Madam I've just transferred from Sky mobile to o2 and have just set up my o2 account and the number is different. I did sent in a PAC number with order to keep my old number but this hasn’t happened and I’m just in a bit of a panic. I’m disa...

Ongoing Roaming Issues

Hi all, bit of a long one. My phone was stolen in Feb, bars placed etc, and had a nightmare getting the new phone and bars removed but was eventually fixed. I went on holiday to Jersey and had no roaming. I didn’t all of the fixes on here for APN, re...

Re: Number porting not done

Calling 02 is a joke. No help. On June 10th this year I moved from Vodafone to 02, sent PAC to 02, was told Porting/migration could take 48 hrs. Received my handset and temporary sim card, proceeded inserting Sim and transferred everything from my ol...

TFDERRY by • Level 1: Joiner
  • 1084 Views
  • 2 replies
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No text working since number change over

Help not had text messaging work since number ported in 31st may raised 3 times over 202, my O2 and socials all 3 references closed without issue being resolved all said its been sent to back office to resolve ASAP. Non get back to me all they do is ...

R171 by • Level 1: Joiner
  • 600 Views
  • 3 replies
  • 0 kudos

Number not porting..at my whitz end!!!

Hi I'm looking for any help/suggestions to anyone been through what I have..its going to be a long one apologies in advance! So I recieved my new phone on Friday, previously had a phone out in my partners account. So both contracts were from tesco mo...

Chacha18 by • Level 1: Joiner
  • 2257 Views
  • 11 replies
  • 0 kudos

Resolved! Porting problems

Anyone got any ideas?02 got my pac code , and got my provider to terminate on the 19th , when they were due to port it , nothing happened.got in touch with them , it'll definitely happen tomorrow, nothing.got in touch today and apparently they don't ...

Stage2 by • Level 1: Joiner
  • 3518 Views
  • 10 replies
  • 0 kudos

Chance my new number to my old number

Hi Support, My name is [removed] Recently l changed my contract with a new SIM Card and new number: [removed] Could I now transfer back to my original mobile number of [removed] Kind regards, Nigel [removed] [mod edit: as this is a publicly viewable ...

Unable to log in due

Hi, I am having trouble logging as you need to send a code to the mobile number which is not mine it's my mums and I pay for it. I don't have the ability to contact my mum right now and need to log in as I want to link my son's number to the account ...

HelpMe11 by • Level 1: Joiner
  • 359 Views
  • 1 replies
  • 0 kudos
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