Get tech support for your O2 issues

Name Change

I tried to signup to O2 in a store yesterday, but to my amazement I failed the credit check! Turns out the guy in the store entered my middle name as my surname, so now I have an account that uses my email address with a name I can’t change. I’ve tri...

eSim not working

Hi. I’ve just received my upgraded phone and selected the option to have an eSim but now I have the new phone it states my old phone is not compatible with Esim and to contact O2. Does anyone have the number I need to call please?

Leaving o2

Trying to leave o2 but use same mobile number. Sim still not been cancelled

No Internet connection

Good morning, I have PAYG SIM card, 10 GBP/month and I don't have access to the Internet using my phone. I'm in Austria and in MyO2 I see I have about 20B allowance yet. Is it a mistake? How can I get Internet access abroad? Thank you in advance. Bes...

Number

I don't have access to the telephone number to receive a code via text

Different number when phoning

Hello, My contract used to be through my husbands account with virgin it was a deal we got a cheaper 02 sim, when it was due up I opened my own account, I got a new SIM card and transferred by number which is ***********, since then when I message a ...