Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi, we are launching a product using LTE-M and we are finding a lot of areas where there is no coverage. Is there an accurate map that shows where LTE-M is actually available? If we know this at least we can plan for it. ThanksParj
when i try to enable WIFI calling, it says to contact o2. i cannot see anywhere on the website where i can enable this
I'm trying to view my latest bill please not sure how to access it
Helloim on monthly account and have just paid but data has not been credited to account ? Can you explain please ? thanks
Is anyone else experiencing issues with their signal in places that would normally be fine? I've been with O2 for a long time and previously always been impressed with the signal I get. It used to be the only network to get signal in tricky areas. Un...
Hi my phone us losing its colour. It flicks to black and white too. It looks like the colour has faded. I've checked grey screen in settings and that's not on. So I think my phone is faulty. Can you please help
My new Samsung Phablet A7 is set up , Is there help out there in going through its functions and operations. ? I bought it via Currys maybe they have a service. My time is limited so doing it from home would be the easiest way.Sony was my previous ph...
There has been no mobile coverage at my location (TQ12 5SD) for 2 weeks and the O2 page says there is a problem getting access to the mas and the next update will be the 10th of November.I called 202 and the service assistant took me through to the '...
Since moving from Virgin to O2 we've foung texting and messaging is very poor on both my wifes phone and mine. Friends say the've messaged which we dont receive, text can take over a day to arrive and anyone using the ring door bell has left before w...
I’m experiencing poor reception since being moved from Virgin to O2.Often I find a msg saying ‘not on the network’ when trying to make a call, calls to me get relayed to answering service and I don’t get a msg to say that has what has happened to the...
