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My Phone is frozen and I cannot get into My O2

My iPhone 14 is frozen. I am an O2 pay monthly customer and my phone is still quite new and I pay for it on my O2 account. My name ia Anthony (or Tony) Shimmon and my number. I cannot log into MyO2 because the verification code has to be sent to my p...

New phone WhatsApp not receiving verification code

My old iPhone was completely broken, got new iPhone 15, everything backed up from Cloud, but WhatsApp completely driving me insane. I keep going round a loop, entering my phone number, but it wants to send verification my OLD PHONE, which isn't worki...

Resolved! switching iPhone 11 pro max sim into a i phone 15 pro max

Hi i am looking to upgrade to the i phone 15 pro max from the iPhone 11 pro max and don't wish to use an e sim i need to know if i can switch the existing sim in my 11 directly to the 15?

Resolved! Keeping my old number

You was supposed to change my number to my old number with o2 but it hasn't been changed yet

Iphone 13 pro max - No service in Italy

Hello,I'm experiencing issues with roaming here in Italy (I've been in Sicily and Naples). I can't use my phone at all because I have no signal so I can't make calls or receive it, I can't access my O2 account because I can't receive login confirmati...

Resolved! out-of-bundle charges reduction .

Can you tell me what this is as I have had a message saying my order has gone through and this has now been removed. I have not placed any orders so I don't know what this is.

Hard locked

My wonderful Grandson has inadvertently hard locked my Sony Xperia XZ1 how do I fixit

Resolved! network locking

My son, also an 02 Customer. has given me his iphone 12 which he has factory reset. I don't know if it is locked to any network provider as resetting does not change that. The IMEI is [removed], can you check if it is locked to the 02 network please?...

Sim

I phoned on Friday, as my SIM card had been deactivated, I was told the sim would be reactivated by the latest Monday, it’s now Thursday and my sim is still not been activated, surely nearly a week is long enough? natalie Ritchie

Calling 03 number

I’m just wondering if 03 numbers cost anything to call? Like radio numbers? It says charged at standard network rate but not sure about all that. does it cost the same as calling a house landline number ? 013 etc

O2

Forum Posts

My Phone is frozen and I cannot get into My O2

New phone WhatsApp not receiving verification code

Resolved! switching iPhone 11 pro max sim into a i phone 15 pro max

Resolved! Keeping my old number

Iphone 13 pro max - No service in Italy

Resolved! out-of-bundle charges reduction .

Hard locked

Resolved! network locking

Sim

Calling 03 number

No signal and no help

Re-enabling phone

Newbie trying to activate extra

eSIM Service Down Since Early Morning

Cannot make or recieve calls