Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Why are these questions not being answered?I bought at great expence a new phone in November. I was offered the Disney + channel, free for 6 months. I've been trying to download it on my phone, laptop and Smart Television, each time I reach the payme...
Yesterday my phone stopped receiving any texts or data unless connected to the internet. I got the sim card replaced today and the new sim still does not work. I tried calling but they said that my account was restricted because i owed them payment, ...
How do I change my spend cap
Hi there I want to reduce my monthly airtime bill.Please confirm how to do this
I believe my sim card is faulty. I cannot make or receive voice calls. I have restarted my phone, tried the sim in a different phone without success. I cannot phone customer services on 202 as I can't make any calls!Can someone send a replacement sim...
I have been in Turkey, just come back to Greece. Have not received ‘welcome to Greece’ text yet so I think my phone still thinks I’m in Turkey…I have manually selected a Greek network, but will I still get charged Turkish prices because I assume my p...
I purchased a new phone over a month ago and I’ve been waiting patiently for the text regarding my £1 ear buds that I could claim 1 month after purchase, haven’t had a text and don’t know how to request them from O2
Since upgrading to a Samsung A53 5g my signal is terrible. My wife has the A54 5g, both on 02. She gets good signal and 4 or 5 g in places I get nothing.I've tried everything with the phone ( factory reset, setting changes, turn this on , turn that o...
Changed my phone . Don’t have the eSIM details
Why hasn’t my number been transferred yet, I sent it on Tuesday?
