About ewin42

ewin42 · 16-07-2024

Hi, Hoping someone might be able to help. I had a 3 month free trail to Audible via O2 with an O2 extra which started on the 1st April and ended on the 30th June. This was activated fine with Audible and I cancelled the O2 Audible Extra on the 1st Ma...

ewin42 · 16-07-2024

I think I need to raise as a complaint now anyway as O2 have lied about escalating to back end teams multiple times already and I have promised callbacks which have not happened and also I have been blind transferred many times as the advisors have j...

ewin42 · 16-07-2024

So this is the issue, I have just spoken to Audible again and they will not help as the subscription is managed by O2 and due to data protection laws they say there is nothing they can do. There must be an escalation process to follow as it was with ...

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O2 Audible Extra cancelled but still active with Audible

Re: O2 Audible Extra cancelled but still active with Audible

Re: O2 Audible Extra cancelled but still active with Audible