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Resolved! Calls dropping

Over the last few weeks my phone has been cutting off during most calls for no reason. I have a good signal at home and in the local area. This happens when I make the call and when someone else has called me. The line just cuts off and goes dead wit...

No service, trying to get PAC code

Hi, my phone has no service, but I need a PAC code to change to another provider.My contract was up on 28th February, but I don't think my sim was meant to switch off. How do I get my PAC code?

Resolved! WiFi calling on a huawei p30

Hi I can't seem to find WiFi calling on my huawei p30, does this device have the ability of WiFi calling please, thanks.

SIM card not registering on my new ipad

Helloi have just received my new iPad which has a SIM card with it. I have inserted this but nothing is happening. I cannot connect to messages or WhatsApp. I don't know what else to do. Can you help please

Calls always go to Voicemail

I have a Galaxy S8. When at home I have no signal so have set up Wi-Fi calling with preference set as Wi-Fi calls. Despite this incoming calls go to VM. Yesterday I reset Network and Settings and calls were OK but today they have reverted again to VM...

Resolved! wifi calling moto 5g plus

Hi I have a Moto G5G plus which is on the O2 comptaibility list for wifi calling. I live in an area with very poor reception. After much digging it turns out that because I didn't buy the phone from O2 I do not have the O2 firmware required. Is there...

Resolved! Huawei E5573b Mobile Wifi

After recieving the unlock code i followed the instructions to unlock the device from O2. The device connects now with a different Sim but does not allow Internet access. The Sim works correctly in another Router but not the Huawei.

Resolved! Apple Watch gifting

HiI have bought an Apple Watch through o2 for my daughter as a gift she has an iPhone but not with 02 the watch is linked to my number . My question is can she still use the Apple Watch on her phone

HELP!! need to swap sim and sign into apple id

I recently damaged my phone screen and can no longer use my phone. So i have charged up my old phone so i can use messenger and whatsapp in order to message my relatives and friends until i can manage to swap sim. I am currently failing to do either ...

Need a fixed Mac address on mobile data

Good evening, I use an application for work to access sensitive data that I need to access through my phone. Part of the security is a Mac address check. It's fine on WiFi as I've set the Mac address to be fixed as my device Mac address on my galaxy ...

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