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Forum Posts

Resolved! Recent Calls

Can anyone tell me how I can see my recent calls. There is a gap between the last recent call on my phone and the last call on the latest bill. The recent calls on my phone dont go back to my latest bill. Thank you

ClareTops by Level 1: Joiner
  • 2597 Views
  • 7 replies
  • 0 kudos

Resolved! Red mobile charges

Hi,I have discovered charges to my monthly contract through my daughter’s phone number. How do I get O2 to firstly block these weekly charges. I’ve emailed the game company but need advice how I can reclaim money. The company is red mobile 27 and we ...

Ruth571 by Level 1: Joiner
  • 575 Views
  • 1 replies
  • 0 kudos

Resolved! Swapping number from water damaged phone

I have had to replace my phone as it got water damaged. I am trying to transfer my number to my new phone but cannot access the security texts sent to my old phone (I cannot swipe the screen and it is no longer charging). How can I get my number onto...

Resolved! When will Wifi calling be available on unlocked handsets

I have a brand new Samsung A51 handset purchased from Amazon and have found that it can't use Wifi calling or voice over Lte. This is really annoying as the only reason I switched to O2 was this facility. Do O2 ever intend to support Wifi calling on ...

Eeyore by Level 1: Joiner
  • 1172 Views
  • 4 replies
  • 0 kudos

Resolved! huawei p40 pro not receiving all sms

I have a new Huawei p40 which isnt receiving all sms sent to it. Some of the sms are still going to my old Huawei p20 pro which has no sim card in it and as soon the old handset connects to wifi the sms appear it. We have done a handset swap as the o...

LesleyTim by Level 1: Joiner
  • 1091 Views
  • 4 replies
  • 0 kudos