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Resolved! Voicemail message from O2

I've recently received a voicemail message from O2, saying that my voicemail is set to default, and I would have to enter a new 4-10 digit passcode to access it. I've never had any problem with my voicemail before, but can't access any new messages. ...

Resolved! NOT ENOUGH STORAGE SPACE

Hello I need advice. In february O2 upgraded my tariff but I have full storage. What do I do please advise.

Audible add on

Hello,I changed my O2 plan to pay monthly and was told I would recieve a free add on. I chose an audible subscription but did not manage to log on. I have downloaded audible but have not received log in details to access it for free. How can I access...

Call waiting

I am issues with call waiting not working. I normally received text message for missed call. I used to have call waiting working perfectly on the same phone ( redmi 6 pro)With 3 network. When I changed to o2 and transfer my old number to o2 I discove...

Resolved! WiFi Calling on Samsung Note10+

Hi, So I've switched my SIMO contract from Three to O2, the PAC transfer was yesterday (2nd June) on my Samsung Note10+ (4G) purchased directly from Samsung. With my old Three sim, Wifi Calling worked immediately and I could toggle it on or off. Now ...

How long does it take to refund money on a returned hand set

Hi Having returned my upgraded hand set over a week ago and have confirmation that it was delivered, does anyone know how long O2 take to process a refund? Thanks

Resolved! Visual voicemail

I changed my Sim only contract a week ago and I now cannot get visual voicemail. Are O2 not supporting it now. I prefer Visual to having to phone 901. Can you tell me how to change please

Missing text messages

Switched phone on this morning and all past text messages have disappeared even though my settings state keep forever. How do I get them back.

Resolved! Biometrics

hi, Since the last update to my o2 app,I have lost the option to login using biometrics I have to keep putting pin in. In settings there's no biometric option available anymore ?!

Error 04 code

I’m still having the same issue, connecting my Apple watch to my iPhone, have rung Apple again today and they have repeated that the issue lies with 02 and not them, they have said 02 need to supply a new SIM card, however 02 have refused to do this,...

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