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sending text shows recipient a different phone number

jossmax
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Hi

I am new to O2. When ever I send a text message, the recipent is shown a totally different phone number to my normal phone number.

 

How can this be fixed please.

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MI5
Level 94: Supreme
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@jossmax 

Open message app.

Settings > General >Phone number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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@jossmax 

For an iPhone, Settings >Phone >My Number.

Edit, save and reboot.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 6
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jossmax
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Thanks for the prompt reply. However I should have mentioned that my phone is an Android Samsung S21+

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MI5
Level 94: Supreme
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Registered:

@jossmax 

Open message app.

Settings > General >Phone number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 6
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jossmax
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cheers for that

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MI5
Level 94: Supreme
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You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 6
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