Solved: sending text shows recipient a different phone num...

jossmax · ‎29-03-2021

Hi

I am new to O2. When ever I send a text message, the recipent is shown a totally different phone number to my normal phone number.

How can this be fixed please.

MI5 · ‎29-03-2021

@jossmax

Open message app.

Settings > General >Phone number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎29-03-2021

@jossmax

For an iPhone, Settings >Phone >My Number.

Edit, save and reboot.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jossmax · ‎29-03-2021

Thanks for the prompt reply. However I should have mentioned that my phone is an Android Samsung S21+

MI5 · ‎29-03-2021

@jossmax

Open message app.

Settings > General >Phone number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jossmax · ‎29-03-2021

cheers for that

MI5 · ‎29-03-2021

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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