This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

sending text shows recipient a different phone number

Go to solution
jossmax
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎29-03-2021 10:20

on ‎29-03-2021 10:20

Hi

I am new to O2. When ever I send a text message, the recipent is shown a totally different phone number to my normal phone number.

 

How can this be fixed please.

Message 1 of 6
1,709 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
In response to jossmax
  • 151837 Posts
  • 650 Topics
  • 28844 Solutions
Registered:

on ‎29-03-2021 10:33

on ‎29-03-2021 10:33

@jossmax 

Open message app.

Settings > General >Phone number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 4 of 6
1,700 Views
5 REPLIES 5

Go to solution
MI5
Level 94: Supreme
  • 151837 Posts
  • 650 Topics
  • 28844 Solutions
Registered:

on ‎29-03-2021 10:22

on ‎29-03-2021 10:22

@jossmax 

For an iPhone, Settings >Phone >My Number.

Edit, save and reboot.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 6
1,705 Views

Go to solution
jossmax
Level 1: Joiner
In response to MI5
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎29-03-2021 10:26

on ‎29-03-2021 10:26

Thanks for the prompt reply. However I should have mentioned that my phone is an Android Samsung S21+

Message 3 of 6
1,703 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to jossmax
  • 151837 Posts
  • 650 Topics
  • 28844 Solutions
Registered:

on ‎29-03-2021 10:33

on ‎29-03-2021 10:33

@jossmax 

Open message app.

Settings > General >Phone number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 6
1,701 Views

Go to solution
jossmax
Level 1: Joiner
In response to MI5
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎29-03-2021 11:35

on ‎29-03-2021 11:35

cheers for that

Message 5 of 6
1,682 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to jossmax
  • 151837 Posts
  • 650 Topics
  • 28844 Solutions
Registered:

on ‎29-03-2021 11:38

on ‎29-03-2021 11:38

You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 6
1,678 Views
0 Kudos
Top Kudoed Authors
View All
Top