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sending text shows recipient a different phone number

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jossmax
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‎29-03-2021 10:20

‎29-03-2021 10:20

Hi

I am new to O2. When ever I send a text message, the recipent is shown a totally different phone number to my normal phone number.

 

How can this be fixed please.

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MI5
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‎29-03-2021 10:33

‎29-03-2021 10:33

@jossmax 

Open message app.

Settings > General >Phone number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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‎29-03-2021 10:22

‎29-03-2021 10:22

@jossmax 

For an iPhone, Settings >Phone >My Number.

Edit, save and reboot.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jossmax
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‎29-03-2021 10:26

‎29-03-2021 10:26

Thanks for the prompt reply. However I should have mentioned that my phone is an Android Samsung S21+

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MI5
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‎29-03-2021 10:33

‎29-03-2021 10:33

@jossmax 

Open message app.

Settings > General >Phone number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jossmax
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‎29-03-2021 11:35

‎29-03-2021 11:35

cheers for that

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MI5
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‎29-03-2021 11:38

‎29-03-2021 11:38

You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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