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Cant receive calls since upgrade to a sim only

Superg5
Level 1: Joiner
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Ever since i upgraded to a sim only my phone is not receiving call, i also seem to have a primary sim and secondary sim? Please help

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MI5
Level 94: Supreme
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@Superg5 

You only need one sim if you only have one number.

Take out the plastic sim and reboot phone to fully activate the esim.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151050 Posts
  • 647 Topics
  • 28798 Solutions
Registered:

@Superg5 

You only need one sim if you only have one number.

Take out the plastic sim and reboot phone to fully activate the esim.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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