Duplicate payment taken
Has anyone else had 2 payments taken for this month? Or previously.What is the best way of ensuring I get the money back?
Has anyone else had 2 payments taken for this month? Or previously.What is the best way of ensuring I get the money back?
I paid my device bill a few hours ago and the money has left my bank account but it’s still showing that I haven’t paid for some reason! Can someone help please? I can’t afford to pay it for a second time today!
Hey there.when you buy a new sim and you want to transfer a number onto the new sim, how long do you have to do this?eg. I buy a new sim 1st april 2020. can I request the portability of an old number (different carrier) on that sim on the 15th of apr...
Hello.I am on pay monthly and the contract ends 15th of May 2020.I swear I have read somewhere that there is a window of time before the end of the contract where I can cancel it without extra charges, like 14 days before the end date.Anyone knows an...
This is not a helpful or user-friendly message. What does it mean?
I am trying to access my account on My o2 but every time I login with my email or my phone number it says that I don’t have any products or services with o2 when I do. When I try and login on the app it says that I should get in touch as the app is n...
Am losing the will with my Apple Watch, have had the run around from 02 and Apple since 10 o’clock this morning, replacement Apple Watch won’t connect to original Apple Watch data plan get error code 04 someone please help
Hi.I upgraded my phone last week and switched from EE to O2.I sent my PAC code to O2 and notified my phone number would be ported to my new phone on the 30th.Currently my old phone has stopped receiving calls to my old phone number, but i still have ...
Hi. Have been advised via Facebook message to ask through this forum for help. For the last few weeks I have been unable to send mms messages - getting error 'mms not supported by network'. Have tried other online searches etc and tried manually addi...
Having upgraded my O2 deal I can get a 6 month access to certain Extras. One is Cafeyn magazine subscription. However can not activate. It asks for email then password. I don't have a password for then so cannot activate it appears. Any help apprecia...