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Resolved! How do I order a new sim card?

Hi Everyone!I have been given a new phone which supports 5g. Because of this I need to request a new sim card. Understandably I know its not the highest of priorities but how would I go about doing this? Also would I need to change to a different tar...

Resolved! ICCID/Phone number on SIM: Unknown

I have an old account online in which I need to prove my mobile number belongs to me.The instructuons are: "Go to Settings > About device > Status. The phone number will be listed under ICCID."But my ICCID/Phone number is "Unknown".How can I get my p...

Voicemail Caller

Hi I've received a couple of voicemail messages, but the caller didn't leave their no. How can I find out who has called me, please.

Using a Nokia 1112

Hello all, Will a current O2 PAYG sim work in a Nokia 1112? Background: My partner has a Nokia 1112; he barely uses his mobile - a few texts and the occasional voice call so his £5 PAYG will last well over six months. He uses a Virgin mobile sim at p...

Waiting for NHS verification on O2 open

I'm trying to apply my NHS discount on my new phone contract, I've sent off my payslip for verification. It says it'll take 3 working days, it's been 5. Is covid causing a delay in o2 getting through these requests? I only have 28 days to apply this ...

Resolved! Cannot block unwanted FreeStuff SMS messages

I have started receiving frequent texts from "FreeStuff". I didn't sign up to it and have not responded to or clicked on any of the links. But my Samsung Android phone won't let me block the sender. Internet search suggests that sending a text to can...

Resolved! Calling Landlines

MY iphone will call other call phones but I just get a 'call failed' or busy signal when calling a landline. How can this be cured please? DavidF

How do i set up a direct debit

HiI would like to set up a direct debit to pay my daughter's phone bill each month.I would also like to make this month's payment but cannot do so unless i use her phone. I would like to speak to somewone about doing this preferably on the chat optio...

Resolved! Internet not working on mobile

Hi there, looking for advice with regards to my Samsung S9 mobile. For some reason I can access any website on my device but for some reason my mobile is not allowing me to actually use he webiste or the internet properly. For expample, I tried to pu...

No GPS

I have iphone 7+ I have tried hard restart, network reset. I have turned on location services in privacy on all the apps that use maps. No GPS on any of the apps. I downloaded a GPS status and it also says no GPS connection. I have been trying this f...

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