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Resolved! Can't txt 5 digit numbers

Have tried adjusting settings to txt 5 digit competition numbers on Samsung j6 but still cant do....is this obviously down to my contract..???

Tezza by • Level 1: Joiner
  • 756 Views
  • 2 replies
  • 0 kudos

Resolved! Can’t top up

I have recently unlatched my old phone for my son but I am unable to top up a o2 sim I ordered

Ryan111 by • Level 1: Joiner
  • 869 Views
  • 2 replies
  • 0 kudos

Hacked phone & accounts

New to this so not sure if this is a question that can be answered here.But not getting much help anywhere else.my phones keep getting hacked,phone and all accounts.including this one .I've just done a factory reset on my phone,which has made no diff...

Kay79 by • Level 1: Joiner
  • 1940 Views
  • 3 replies
  • 0 kudos

Resolved! Linking O2 with Amazon Alexa

I have an Amazon Alexa echo dot and show. I was wondering if it is at all possible to link my o2 pay monthly account with Amazon Alexa to allow me to make and receive calls via my echo dot and show? Thank you.

TJ2021 by • Level 1: Joiner
  • 4567 Views
  • 3 replies
  • 0 kudos

Resolved! Moving to O2 and want to keep my number.

Hello communityI am moving to O2 and want to keep my number. I done all procedures required. but got received next email from BluePrism++++++The request could not be completed, the following reason is given for the rejection:Validation Exception: Sor...

Dmytro by • Level 1: Joiner
  • 873 Views
  • 3 replies
  • 0 kudos

Resolved! No network connection on new phone/sim

I have just upgraded my sons phone lPhone xs to iPhone 12 Pro keeping the same number. He has transferred all his data from the xs but he has no network services on the new 5G sim that came with the phone. I thought his number would be automatically ...

Bob06 by • Level 1: Joiner
  • 1180 Views
  • 3 replies
  • 0 kudos

Resolved! Changed O2 SIM to new phone and now network access for calls

HiI have transferred my O2 SIm to a new phone and I do not appear to be connected to the network for calls and texts. My phone shows no signal strength for phone calls - I can't make calls i get a message not connected to network and all incoming cal...

StephMC by • Level 1: Joiner
  • 533 Views
  • 1 replies
  • 0 kudos

Resolved! extend ringing time on my mobile

My mobile only rings a few times, before ringing off, and I keep missing calls because of this, My phone is a Galaxy S8. Could you please tell me how I can extend the ring time so that I can answer the call before it rings off, I am told that this ca...

Kingko by • Level 1: Joiner
  • 1166 Views
  • 5 replies
  • 0 kudos

Resolved! Upgrading and existing tariff.

Hi. I’m hoping some kind folk could answer a few queries I have. Thanks in advance. After having the same phone for 5 years, with O2, I have upgraded to a new phone and new tarrif - via the upgrade option in the O2 app. What happens to my old tariff ...

Mahler by • Level 1: Joiner
  • 3097 Views
  • 9 replies
  • 0 kudos
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