Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

oneplus 8%20pro

Hi.I am looking at the oneplus 8 pro and theres a lot of conjecture about O2 supporting it.Can you clarify the 5G position with this device both now ang going forward please.Thanks.

Kevbro by Level 1: Joiner
  • 3822 Views
  • 16 replies
  • 0 kudos

Resolved! No 4G. Pop up message O2 disabled 4G

Had the above message this morning. Checked O2 for issues in area, none stated, tried to renewable WiFi and 4G calls in settings, unable to do so, says contact carrier?Any help much appreciated.

Addison by Level 1: Joiner
  • 692 Views
  • 2 replies
  • 0 kudos

phone cutting out

As of last night, my phone has started cutting out mid-conversation. Usually after about 40-50 seconds. It's the same if I call out or receive a call. The FaceTime is fine. Any thoughts? (Will I receive the answers via e-mail?). Thank youRupert

Rooti by Level 1: Joiner
  • 705 Views
  • 3 replies
  • 0 kudos

Resolved! Unlock Samsung S7

I used to be on O2 (Samsung Galaxy S7 phone). I changed to EE and ported my number when I got a new phone. Because of Coronavirus I am shielded and need to repurpose my old phone to use for work contact. I have a 3 SIM I would like to use but when I ...

Froggy by Level 1: Joiner
  • 1026 Views
  • 4 replies
  • 0 kudos

SIM network PIN blocked. Enter SIM network PUK

Please could somebody help me I am tearing my hair out and getting no where! So I have a contract phone with Sky but it suddenly switched off on Sunday. I have tried everything to get it back but nothing is working. So I am awaiting a returns bag fro...

Sp69 by Level 1: Joiner
  • 1388 Views
  • 7 replies
  • 0 kudos

FED UP - No mobile data for over 25 days!

I have contacted o2 several times via twitter, facebook and by phone. I upgraded my phone on the 23rd March and recieved the new device a few days later. I hadn't left the house for a few days as I was self Isolating and when I went back to work I fo...

kylie123 by Level 1: Joiner
  • 3446 Views
  • 22 replies
  • 0 kudos

forgotten pin

i cannot acces my mobile as i have forgotten the pin number

Dik by Level 1: Joiner
  • 1263 Views
  • 9 replies
  • 0 kudos

Merging Calls

Why can't I merge calls on my Galaxy S20 Ultra using Android 10 on a Pay Monthly Account?

Lazymare by Level 1: Joiner
  • 3557 Views
  • 10 replies
  • 0 kudos

email notification of bills has stopped

For years, I have always received an email on the 6th of every month, to notify me of my next bill. I didn't receive an email on 6th March 2020 or again this month on 6th April 2020. Does anyone know why or can somebody direct me to the setting for e...

wilf70 by Level 1: Joiner
  • 1290 Views
  • 7 replies
  • 0 kudos

Resolved! Being billed for call to America I didn’t make

Hi - I just received an email telling me I was being charged an extra £130. Went into the app and it’s saying I made a call to an American number I don’t recognise for nearly an hour on the 8th April. I did not make this call and don’t want to be cha...

Holly32 by Level 1: Joiner
  • 1323 Views
  • 7 replies
  • 0 kudos