Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi - I have received a new SIM 5g card, I have followed the instructions as specified: 1. Pop out the sim card to the right size2. Pop it in the SIM tray3. Activate my SIM by going to 02.co.uk/swapmysim - I have logged into my O2 account and it then ...
I’ve got my PAC code how do I switch my number over
Hello I would like to know why my bill is all of a sudden 83 pounds this month when the past year all I’ve paid was 22 pounds a month can you please help and explain why I need to pay so much ?
Hello, I have brought a smartwatch. I rang O2 who told me that I need an esim to get it all started. I have done all that but I still can't make calls or text when am outside without my phone.. I have been told a few things by O2 customer services th...
Hello I am in financial difficulty this month due to benefit payment error and can not make this month's payment currently due 17th August. Is it possible to delay the DD payment until 31st August? If not, can you suggest any other way to prevent the...
So how do i leave 02, every time i try the contact us page it just takes me to google play, will no longer pay any more bills as i want this account closed
Travelling to USA how does o2 travel work
Yesterday I purchased a new mobile phone from the Broadmead, Bristol store. Knowing I would need the help of an o2 guru I enquired in store and was told I would need to book online as the guru instore had no availability on Thursday. I was astounded ...
Hiya, i move across from UK to Gibraltar and i have the £10 a month bundle of unlimited texts and calls. Although when i try to call or text a gibraltarian phone number it does not allow me to use the bundle but it is not written anywhere on the £10 ...
Yesterday I upgraded my package from 20gb of data to 50gb , just now you have switched of my 4G calling and it seems my 4G data, why?
